JHENDY DE GUZMAN RAMIREZ
Administrative Assistant
San Rafael
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
9
9
years of professional experience
4
4
Certifications
Work History
PRODUCT DEVELOPMENT ADMIN ASSISTANT
EAST-WEST SEED CO. INC.
11.2021 - 04.2024
- (ISO Record Custodian) Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Handles Seed Inventory
- Responsible in the distribution of seeds export for external testing inside and outside of the country
- Provide administrative services to the product development staffs and executives.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
RECEPTIONIST / GENERAL AFFAIRS ADMIN
EAST-WEST SEED CO. INC.
12.2017 - 11.2021
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with, and updated records.
- Responded to inquiries from callers seeking information.
- Corresponded through email, telephone, or postal mail.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
CASHIER
SM Lifestyle and Entertainment
08.2015 - 01.2016
- Taking and serving customer orders and suggesting new food combo, product and other promo/discount
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Upsold additional products and services to customers, increasing revenue.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Set up new sales displays each week with fresh merchandise.
Education
Bachelor of Science - Information Technology
Bulacan Agricultural State College
San Ildefonso, Bulacan 04.2001 -
Master of Science - Business Administration
Bulacan State University
Malolos, Province Of Bulacan, Philippines 04.2001 -
Skills
Fast Learner
Specialskillsinterest
- Basic knowledge in computer (Hardware and Software)
- Graphic/Layout Designing (Adobe Photoshop, Adobe Flash, Paint etc.)
- Perform clerical work, multitasking and can work under pressure.
- Easily cope with the people and environment.
- Can handle customer complaints.
- Can operate different office equipment's.
- Good in communicating English.
- Can operate office equipment's.
Certification
Enhancing Administrative Support Service Assistant Skill Training- ARRIVA ACADEMY, SGV Hall, Aim Conference Center Legaspi Vill, Makati City, 03/14/19
Personal Information
- Place of Birth: San Rafael, Bulacan\
- Date of Birth: 01/04/1996
- Gender: Female
- Nationality: Filipino
- Marital Status: Single
Timeline
PRODUCT DEVELOPMENT ADMIN ASSISTANT
EAST-WEST SEED CO. INC.
11.2021 - 04.2024
RECEPTIONIST / GENERAL AFFAIRS ADMIN
EAST-WEST SEED CO. INC.
12.2017 - 11.2021
CASHIER
SM Lifestyle and Entertainment
08.2015 - 01.2016
Bachelor of Science - Information Technology
Bulacan Agricultural State College
04.2001 -
Master of Science - Business Administration
Bulacan State University
04.2001 -
Enhancing Administrative Support Service Assistant Skill Training- ARRIVA ACADEMY, SGV Hall, Aim Conference Center Legaspi Vill, Makati City, 03/14/19
Quality Customer Service Department of Trade and Industry, Municipal of San Rafael, Bulacan, 06/17/16
Computer Hardware Servicing NC II - TESDA ACSAT Center, Cubao, Quezon City, 04/03/13
Artist of the Institute
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