JESTAROSSA SERRANO
Summary
Experienced cabin crew professional seeking new career growth opportunities within or beyond aviation. Eager to contribute strong customer service, safety, and teamwork skills while gaining broader knowledge and experience. Highly motivated to join your team, add value, and grow with the company as a dedicated and adaptable asset.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cabin Crew
Saudi Arabian Airlines
Riyadh, Saudi Arabia
02.2016 - 04.2026
- Delivered premium customer service to First Suite and Business Class guests, ensuring a consistently high standard of hospitality and professionalism
- Worked both independently and collaboratively within a diverse cabin crew team to maintain an efficient, service-oriented in-flight environment
- Ensured the safety and security of passengers in compliance with SAUDIA policies and aviation regulations throughout all phases of flight
- Operated as premium cabin crew across multiple aircraft types, including B787-9, B787-10, B777-300, B777-200, A33R, A330, and A320
Airwoman Second Class (AW2C)
Philippine Air Force
Manila, Philippines
12.2012 - 01.2014
- Unit 250th Presidential Airlift Wing
- Delivered first-class cabin service to VIP and VVIP passengers, including the President of the Republic of the Philippines, ensuring comfort, discretion and strict adherence to established protocol
- Ensured passenger safety and security on board Fokker 27 and Fokker 28 aircraft by consistently following Air Force, aviation and cabin safety regulations and procedures
- Performed Air Force administrative tasks as an Admin Apprentice, supporting documentation, correspondence and records management in compliance with unit standards
Personal Assistant
Atty. Midas Marquez
Manila, Philippines
11.2013 - 12.2013
- Managed the distribution of salaries to subordinates at home, ensuring accuracy and timeliness
- Maintained detailed records of all related financial expenses associated with salary payments
Education
Master in Management - International Tourism and Hospitality
Philippine Christian University
Manila, Philippines01-2024
Bachelor of Science - Tourism Management
San Sebastian College-Recoletos
Manila, Philippines01-2012
Certification
- Top 5 Premium Class Training Program
- Basic Flight Attendant Training Course
- Crew Resource Management Initial Training
- Helicopter Emergency Egress Device Training
- Flight Attendant Training Course
- Basic Water Safety Training
- Basic Life Support, CPR & Standard
- Philippine Airport Ground Support Solutions, INC.
- PAL Airline Overview Program (Inflight Services and Safety Overview)
Timeline
Cabin Crew
Saudi Arabian Airlines
02.2016 - 04.2026
Personal Assistant
Atty. Midas Marquez
11.2013 - 12.2013
Airwoman Second Class (AW2C)
Philippine Air Force
12.2012 - 01.2014
Master in Management - International Tourism and Hospitality
Philippine Christian University
Bachelor of Science - Tourism Management
San Sebastian College-Recoletos