Aizle Charisse Binuya
Former Flight Attendant
Sitio Pag-asa Brgy. Tibag Tarlac City,Tarlac
Summary
Customer-driven Former Flight Attendant with dynamic safety and service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations, welcoming attitude and top-notch friendliness. And very open on working to new environment and exploring new horizons.
Overview
7
7
Certifications
8
8
years of post-secondary education
2
2
years of professional experience
Work History
Cabin Crew
Philippines Air Asia Inc
Pasay City, Philippines, Philippines
08.2019 - 01.2021
- Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures.
- Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
- Attended trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
- Maintained firm yet positive attitude when dealing with distressed passengers, working to provide information about connecting flights, calm fears and provide secure environment.
Hotel Concierge
F1 Hotel Manila
Bonifacio Global City, Taguig, Taguig, Metro Manila
01.2019 - 05.2019
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Arranged for transportation to and from airport, train station and events for visitors.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
Education
Bachelor of Science - Hotel and RestaurantManagement
Tarlac State University
Tarlac City, Tarlac 08.2015 - 06.2019
High School Diploma -
San Vicente Elementary School
Tarlac City, Tarlac 06.2011 - 03.2015
Skills
Verbal and written communication
Computer Literate
Hospitality service expertise
Can easily adapt to different working environment
Able to work varied shifts, including weekends and holidays
Safety Standards And Protocols
Crew Resource Management
Certification
Philippines AirAsia Initial Cabin Crew Training
Character References
Cabin Crew Manager
Hannah Guevara
Email: hannahserrano@airasia.com
The Red Point, AirAsia Corporate Headquarters, Level 2,
Mezzanine Area, NAIA Terminal 3, Pasay City,1309
Cabin Crew Executive
Karen Claire Dimapilis
Email: karenclairepenus@airasia.com
The Red Point, AirAsia Corporate Headquarters, Level 2,
Mezzanine Area, NAIA Terminal 3, Pasay City,1309
Timeline
Cabin Crew
Philippines Air Asia Inc
08.2019 - 01.2021
Philippines AirAsia Initial Cabin Crew Training
08-2019
Hotel Concierge
F1 Hotel Manila
01.2019 - 05.2019
On-The-Job Training at F1 Hotel Manila
01-2019
TESDA National Certificate Holder, NC III Events Management
07-2018
TESDA National Certificate Holder, NC II Cookery
06-2018
Bachelor of Science - Hotel and RestaurantManagement
Tarlac State University
08.2015 - 06.2019
High School Diploma -
San Vicente Elementary School
06.2011 - 03.2015