JESSICA TARALA - ABRAHAM
Calabanga, Province Of Camarines Sur,CAS
Summary
Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
ELECTION JOB ORDER CASUAL
COMELEC
Calabanga, Province Of Camarines Sur, Philippines
07.2024 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Teacher
DOMINICAN SCHOOL OF CALABANGA
Calabanga, Province Of Camarines Sur, Philippines
07.2020 - 05.2023
- Developed engaging lesson plans to enhance student understanding and participation.
- Implemented classroom management strategies to maintain a focused learning environment.
- Assisted in assessing student progress through regular evaluations and feedback sessions.
- Collaborated with colleagues to create interdisciplinary projects fostering teamwork among students.
- Engaged with parents through regular communication regarding student performance and behavior updates.
Customer Service Representative
Quantrics Enterprises
Naga, Province Of Camarines Sur, Philippines
12.2018 - 04.2019
- Resolved customer inquiries through multiple channels, ensuring timely and accurate information delivery.
- Collaborated with team members to enhance service delivery processes and improve customer satisfaction.
- Utilized CRM software to track customer interactions, maintaining detailed records for follow-up actions.
- Analyzed service metrics to identify trends and recommend strategies for operational efficiency gains.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
BACHELOR OF SECONDARY EDUCATION - English Language And Literature
CENTRAL BICOL STATE UNIVERSITY OF AGRICULTURE - CALABANGA
Calabanga, Province Of Camarines Sur, Philippines04-2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Active listening
- Computer skills
- Calm under pressure
Timeline
ELECTION JOB ORDER CASUAL
COMELEC
07.2024 - 06.2025
Teacher
DOMINICAN SCHOOL OF CALABANGA
07.2020 - 05.2023
Customer Service Representative
Quantrics Enterprises
12.2018 - 04.2019
BACHELOR OF SECONDARY EDUCATION - English Language And Literature
CENTRAL BICOL STATE UNIVERSITY OF AGRICULTURE - CALABANGA