Jessha Mae Sumatra
Appointment Setter / Lead Generation Specialist
Molave
Summary
Results-oriented Lead Generation Specialist offering outstanding communication strengths and success in engaging and qualifying B2B and B2C prospects. Highly productive professional employing effective time management and acute detail orientation to deliver quality leads, contributing substantially to business growth initiatives.
Overview
11
11
years of professional experience
Work History
Virtual Assistant/Data Scraper
Camlann Games
11.2023 - 12.2024
- Managed CRM input, exports and clean up.
- Completed business correspondence, transcription, and data entry.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Performed research to collect and record industry data.
- Managed filing system, entered data and completed other clerical tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Appointment Setter /Lead Generation Specialist
OTT Marketing
10.2023 - 01.2024
- Set appointments with salespeople and potential customers.
- Enhanced customer relationships through timely and professional follow-ups with prospective clients.
- Acted as first point of contact and set appointments for prospective clients.
- Developed strong rapport-building skills through daily interaction with diverse clientele over the phone.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
Appointment Setter /Lead Generation Specialist
Broker Generator
05.2022 - 08.2023
- Proactively cold-called potential clients to schedule appointments for sales team, resulting in a 20% increase in qualified leads
- Implemented strategic email campaigns to follow up with prospects and secure appointments, resulting in a 15% increase in appointment conversion rate
- Conducted thorough research on target industries and companies to personalize outreach efforts and increase appointment setting success rate
- Collaborated with sales team to identify key decision-makers and develop targeted messaging to secure high-quality appointments with top prospects
Virtual Assistant | Data Scraper
CanAm Warranty
07.2022 - 03.2023
- Managed correspondence and scheduling for multiple clients, ensuring efficient and timely communication.
- Conducted research and compiled reports to support client decision-making.
- Streamlined administrative processes by implementing new software tools, increasing productivity and client satisfaction.
- Coordinated and executed virtual events, including webinars and online workshops, to enhance client engagement and business growth.
- Conducted daily data scraping operations, improving team efficiency by 20%.
Appointment Setter /Lead Generation Specialist
Leadxfactor
03.2014 - 04.2021
- Spearheaded a team of appointment setters to consistently exceed lead generation targets by 20% month-over-month
- Implemented new strategies for reaching out to potential clients, resulting in a 30% increase in successful appointments set
- Trained and mentored new appointment setters on best practices for effective lead generation, leading to a 15% improvement in conversion rates
- Utilized CRM software to track and analyze lead generation metrics, optimizing scheduling and follow-up processes for maximum efficiency
Education
Bachelor of Science - Computer Science
Western Mindanao State University
Skills
Appointment Setting
Customer service
Microsoft office
Data entry
Attention to detail
Calendar management
Social media updating
Meeting scheduling
Problem-solving
File organization
Task prioritization
Time management
CRM management
Personal Information
- Date of Birth: 12/19/95
- Nationality: Filipino
Timeline
Virtual Assistant/Data Scraper
Camlann Games
11.2023 - 12.2024
Appointment Setter /Lead Generation Specialist
OTT Marketing
10.2023 - 01.2024
Virtual Assistant | Data Scraper
CanAm Warranty
07.2022 - 03.2023
Appointment Setter /Lead Generation Specialist
Broker Generator
05.2022 - 08.2023
Appointment Setter /Lead Generation Specialist
Leadxfactor
03.2014 - 04.2021
Bachelor of Science - Computer Science
Western Mindanao State University