Dedicated Virtual Assistant with strengths in customer care and appointment management. Resolves queries swiftly, enhancing customer satisfaction and loyalty. Prioritises tasks effectively, ensuring seamless scheduling for sales representatives.
Overview
3
3
years of professional experience
Work History
Virtual Assistant
Jolie Clinic
, Philippines
02.2023 - 03.2026
Adapted quickly to new technologies and software, demonstrating a commitment to continuous learning and development.
Provided exceptional customer care, resolving queries swiftly and professionally for positive outcomes.
Prioritised tasks effectively, managing multiple calendars without scheduling conflicts.
Scheduled appointments for sales representatives, maximising their time and enhancing productivity.
Achieved monthly targets by securing a consistent number of quality appointments.
Identified customer needs through effective questioning, aligning services with their requirements.
Followed company scripts to cover key points and overcome objections.
Responded to high volume of customer requests daily.
Adapted sales strategy based on personal profiles and customer needs.