Jessa Mae Vienes
Taguig
Summary
Dynamic professional with a proven track record at Wanfang Technology Management, enhancing data accuracy through meticulous data entry and implementing efficient keyboard shortcuts. Adept in client communication and conflict resolution, I excel in creating positive experiences while maintaining organized records and schedules. Committed to delivering exceptional customer service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Encoder
Wanfang Technology Management
Pasay, Metro Manila, Philippines
06.2020 - 06.2021
- Improved data accuracy by meticulously inputting information into the system.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Implemented personalized keyboard shortcuts for faster typing speed and increased efficiency during daily tasks.
- Obtained scanned records and uploaded into database.
Receptionist
Park View Hotel and Restaurant
Binondo, Metro Manila, Philippines
05.2018 - 04.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
Food and Beverage Attendant
Park View Hotel and Restaurant
Binondo, Metro Manila, Philippines
04.2017 - 04.2018
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
Education
Bachelor of Science - Business Management
Taguig City University
Taguig, Metro Manila, PhilippinesSkills
- Appointment scheduling
- Client communication
- Cash handling
- Customer service
- Conflict resolution
- Record keeping
- Problem solving
- Positive attitude
- Data entry
- Verbal and written communication
Languages
English
Upper intermediate (B2)
Chinese (Mandarin)
Beginner (A1)
Chinese (Cantonese)
Beginner (A1)
Timeline
Encoder
Wanfang Technology Management
06.2020 - 06.2021
Receptionist
Park View Hotel and Restaurant
05.2018 - 04.2019
Food and Beverage Attendant
Park View Hotel and Restaurant
04.2017 - 04.2018
Bachelor of Science - Business Management
Taguig City University