JERICHO GARALDE

Branch Banking Sector: Dasmarinas Pala-Pala and Imus

Teller/Bookkeeper (April 2023- Present)

• Verify customer transactions, signature and identification.
• Balance over-the-counter transactions, debit and credit transactions, debit and credit memo.
• Balancing and Printing of overall daily transactions and reports.
• Developed internal control procedures to ensure accurate recordkeeping.
• Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.

Bank Clearing Assistant (March 2023- March 2024)

• Responsible for check clearings and scanning.
• Verify and balanced local checks deposits on a daily basis.
• Printing of check related reports from Central Clearing Department.
• Answers inquiries and report problems regarding local and ONUS checks.

Teller (October 2020-February 2023)

• Responsible for over-the-counter transactions such as: withdrawal, deposit, online collections payment, check encashment etc.
• Ensured accuracy in all accounting entries and records.
• Provided exceptional customer service while accurately processing routine transactions.
• Handled large volumes of currency quickly and accurately with minimal errors.

ATM Teller ( October 2020- Present) (Intervening Task)

• Facilitates cash loading and retrieval of Automated Teller Machines (ATM) and Cash Deposit Machines (CDM).
• Balancing of cash loaded; booking of overage and shortages.
• Operated an ATM machine, processed customer transactions and provided customer service.
• Performed opening and closing procedures for the ATM area.

Property Supply Officer (November 2020-March 2023) (Intervening Task)

• Conducted supply inventories and prepared related reports such as RPCPPE and PIF.
• Accountable for issuance of Memorandum Receipts (MR) for branch equipment and supply.
• Responsible for disposing and requesting of new equipment within bank branch.
• Engaged in public bidding, negotiations, awarding of sale for disposed supplies and equipment.

Additional experience/ knowledge in: Vault Opening, New Accounts Clerk (NAC), ATM/CDM reconciliation system, overall branch operations and servicing.

• Managed and resolved delinquent accounts by implementing strategic collection strategies.
• Developed solutions to resolve customer payment disputes or discrepancies.
• Ensured accurate documentation of collection activities in the computer system.
• Negotiated repayment terms with customers based on their individual circumstances.

• Developed content and promotional materials for various campaigns.
• Analyzed market trends to identify potential opportunities.
• Participated in brainstorming sessions with marketing team members to develop ideas for campaigns.
• Prepared presentations summarizing research findings.