Judy Ann Angeles
Rodriguez (Montalban), Rizal
Summary
Engaging professional with experience assisting customers. Answered questions and resolved problems by sharing deep knowledge of products and services. Upbeat and courteous when helping individuals with various needs to boost customer service satisfaction ratings.
Overview
6
6
years of professional experience
Work History
Customer Associate
LBC Express Inc
Rodriguez (Montalban) Rizal
01.2020 - Current
- Provided excellent customer service on phone by greeting, responding to questions about products or services, and determining customer requirements.
- Provided excellent customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Tracked customer orders from start to finish using company software programs.
- Provided detailed information about products and services to customers.
- Listened attentively to customer complaints and concerns in order to resolve issues quickly and effectively.
Sales Executive
Suzuki Auto Commonwealth - ANC+
Quezon City, Metro Manila
09.2018 - 07.2019
- Presented product demonstrations at trade shows, conferences, and other events.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Attended industry events to build relationships with key contacts in the field.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
Education
Bachelor of Science - Business Administration And Management
University of Rodriguez System - Rodriguez Campus
Rodriguez (Montalban) Rizal04-2018
Skills
- Customer Service
- Complaint Handling
- Excellent Communication
- Computer Skills
- CRM Software
- Product Education
Timeline
Customer Associate
LBC Express Inc
01.2020 - Current
Sales Executive
Suzuki Auto Commonwealth - ANC+
09.2018 - 07.2019
Bachelor of Science - Business Administration And Management
University of Rodriguez System - Rodriguez Campus
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