Client Relation Specialist
Orient Capital Venture Inc.
01.2019 - Current
Jennifer Tibayan
Client Relation Specialist
Ibaan,BTG
Timeline
Secretary
Juserg's Firex Enterprises
09.2017 - 09.2018
Cashier
Super Shopping Market
10.2016 - 01.2017
Assistant Manager
Ultramega Supermarket
07.2015 - 09.2016
Cashier
Classic Savory
05.2014 - 02.2015
No Degree - Food And Beverage Service
TESDA
07.2013 - 12.2013
Bachelor of Science in Information Technology - IT
Batangas State University
Work History
Secretary
Juserg's Firex Enterprises
09.2017 - 09.2018
- Managed scheduling and appointments, ensuring efficient use of executive time.
- Coordinated communication between departments, enhancing workflow and information sharing.
- Prepared and maintained accurate records, improving document retrieval processes.
Cashier
Super Shopping Market
10.2016 - 01.2017
- Operated cash register to record transactions accurately and efficiently.
- Set up new sales displays each week with fresh merchandise.
Client Relation Specialist
Orient Capital Venture Inc.
01.2019 - Current
- Developed strong client relationships through effective communication and personalized service.
- Facilitated resolution of client issues to enhance satisfaction and retention.
Assistant Manager
Ultramega Supermarket
07.2015 - 09.2016
- Assisted in daily operational tasks to ensure smooth store functionality.
- Provided support in inventory management and stock replenishment processes.
- Collaborated with team members to enhance customer service experiences.
- Implemented efficient scheduling practices for staff coverage during peak hours.
Cashier
Classic Savory
05.2014 - 02.2015
- Processed customer transactions quickly and accurately using point-of-sale systems.
- Assisted customers in locating products and providing information on sales promotions.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and debit transactions efficiently while ensuring security protocols were followed.
Overview
11
11
years of professional experience
Education
No Degree - Food And Beverage Service
TESDA
Lipa City 07.2013 - 12.2013
Bachelor of Science in Information Technology - IT
Batangas State University
Batangas CitySkills
Problem-solving
Critical thinking
Shipping and receiving
Active listening
Summary
Professional in client relations with proven experience in fostering strong customer connections and driving business success. Adept at managing client needs and delivering solutions through effective communication and problem-solving. Valued team collaborator with focus on adaptability and achieving results. Skilled in conflict resolution, CRM systems, and customer satisfaction strategies.
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