Jennifer Semilla
Food & Beverage Attendant / Receptionist
Manila
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
5
5
years of professional experience
Work History
Host /Restaurant Server
Banana Leaf
10.2016 - 03.2018
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Seated patrons based on guest preferences and seating availability.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Accommodated special seating requests for guests to enhance satisfaction.
- Took initial drink orders and relayed information to wait or bar staff.
- Completed daily side work and opening and closing duties without fail.
Server
JM KTV Bar & Restaurant
01.2013 - 05.2016
- Inspected dishes and utensils for cleanliness.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
No Degree - Hotel & Restaurant Services
Concordia College
Paco, Manila 05.2001 -
High School Diploma -
Tinabunan School
Imus, Province Of Cavite, Philippines 05.2001 -
Skills
Seating arrangements
Cleaning and sanitation
Reliable and Trustworthy
Service prioritization
Effective Communication
Attention to Detail
Additional Information
Age : 30
Birthdate : December 04, 1992
Gender : Female
Height : 4"11
Weight : 50 kg
Status : Single
Religion : Catholic
Language : Tagalog, Visaya and English
Timeline
Host /Restaurant Server
Banana Leaf
10.2016 - 03.2018
Server
JM KTV Bar & Restaurant
01.2013 - 05.2016
No Degree - Hotel & Restaurant Services
Concordia College
05.2001 -
High School Diploma -
Tinabunan School
05.2001 -