Jehiah Estrada
IT Professional
Ballesteros
Summary
Seeking a position where I can further develop my skills and knowledge while making a valuable contribution to the company.
Overview
1
1
year of professional experience
1
1
Certification
3
3
Languages
4
4
years of post-secondary education
Work History
Counter Service Professional
SM Middle Store Inc.
10.2024 - 12.2024
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Stayed up-to-date on current promotions and specials, effectively communicating them to customers for increased sales.
- Professionally answered telephones and responded to customer inquiries.
- Warmly welcomed customers upon approaching counter and placing orders.
- Prepared store for opening or closing procedures, ensuring all tasks were completed thoroughly and on time.
On-the-Job Training
National Irrigation Administration
02.2024 - 06.2024
Education
Bachelor of Science - Information Technology
Cagayan State University
08.2020 - 07.2024
Skills
Microsoft Office Suite
Communication
Analytical Thinking
Adaptability
Organization & Time Management
Certification
Civil Service Eligibility, Professional Level, 03/03/24
Timeline
Counter Service Professional
SM Middle Store Inc.
10.2024 - 12.2024
On-the-Job Training
National Irrigation Administration
02.2024 - 06.2024
Bachelor of Science - Information Technology
Cagayan State University
08.2020 - 07.2024