Kimberly Mae Dela Cruz
69 Benfran Loop St. Phase 1 Casimiro Village Pamplona Tres Las Piñas City
Summary
Proactive and customer-focused, knows how to handle customers by resolving complaints , ensuring high customer loyalty. Skilled in MS Office and internet literacy, I adapt quickly to new environments, demonstrating a strong sense of responsibility and a commitment to continuous learning. My approach significantly enhanced customer satisfaction through efficient service.
Overview
1
1
year of professional experience
Work History
Counter Service Professional
Metro Main Star Asia Corp.
09.2023 - Current
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
Education
Bachelor of Arts - English Language
Abra State Institute of Sciences And Technology
Santiago St., Zone 3, Bangued, Abra,06-2022
Skills
MS Word/Powerpoint/ExcelInternet Literacy
Can adapt easily to new environment
Hardworking and well behaved person
Keen to learn new things
Efficient and organized
Strong sense of responsibility
Timeline
Counter Service Professional
Metro Main Star Asia Corp.
09.2023 - Current
Bachelor of Arts - English Language
Abra State Institute of Sciences And Technology
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