Jeffrey Tuason
Customer Service
Dasmariñas City , Cavite
Summary
Customer sevice oriented seeking a job that I can apply my knowledge and skills and also to develop while contributing to the company’s growth and development.
Overview
5
5
years of professional experience
13
13
years of post-secondary education
Work History
Bellman Attendant
Volet’s Hotel and Resort
08.2020
- Enhanced guest satisfaction by promptly and professionally attending to luggage and transportation needs.
- Engaged guests in conversation about their stay at the hotel, gathering feedback for management review and potential future improvements.
- Supported event setup and teardown, contributing to the success of numerous conferences and meetings.
- Communicated proactively with other departments on behalf of guests'' requests or concerns, fostering teamwork between hotel staff members.
Factory Worker / Machine Operator
Zigsheng Industrial Co. Ltd
04.2017 - 05.2019
- Increased production efficiency by optimizing assembly line processes and implementing time-saving techniques.
- Enhanced product quality through meticulous inspection and identification of defects for corrective action.
- Adhered to strict safety regulations while operating heavy machinery, minimizing accidents on the factory floor.
- Utilized problem-solving skills to troubleshoot equipment malfunctions quickly, minimizing delays in the manufacturing process.
Service Crew
Mang Inasal Volet’s
09.2014 - 07.2016
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Assisted in training new servers, sharing best practices for excellent customer service.
- Established rapport with regular customers, fostering loyalty through personalized service experiences.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
Education
Secondary (Graduated) -
Dasmariñas East National Highschool
01.2003 - 04.2007
Primary (Graduated) -
Dasmariñas Bagong Bayan Elementary School – C
01.1997 - 04.2003
Information Technology, 2nd year College -
Asian Institute of Compute Studies
01.2011 - 04.2013
Skills
Valet assistance
Timeline
Bellman Attendant
Volet’s Hotel and Resort
08.2020
Factory Worker / Machine Operator
Zigsheng Industrial Co. Ltd
04.2017 - 05.2019
Service Crew
Mang Inasal Volet’s
09.2014 - 07.2016
Information Technology, 2nd year College -
Asian Institute of Compute Studies
01.2011 - 04.2013
Secondary (Graduated) -
Dasmariñas East National Highschool
01.2003 - 04.2007
Primary (Graduated) -
Dasmariñas Bagong Bayan Elementary School – C
01.1997 - 04.2003
Passport
P3270121C
Skills
Computer Literate / Driving
Personal Information
- Height: 177 cm
- Weight: 75 kg
- Date of Birth: 06/28/90
- Gender: Male
- Nationality: Filipino
- Marital Status: Married
References
- Chris Villena, Volets Hotel and Resort, Manager, +639399327242
- Elenita Jundis, Mang Inasal, Manager, +639772795273
- Jerico Pellejera, J&T Express Philippines, Area Manager, +639308427257
Passport
P3270121C
Skills
Computer Literate / Driving
Personal Information
- Height: 177 cm
- Weight: 75 kg
- Date of Birth: 06/28/90
- Gender: Male
- Nationality: Filipino
- Marital Status: Married
References
- Chris Villena, Volets Hotel and Resort, Manager, +639399327242
- Elenita Jundis, Mang Inasal, Manager, +639772795273
- Jerico Pellejera, J&T Express Philippines, Area Manager, +639308427257
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