Jeanne Ann Daulong
Industrial Designer
Paranaque City
Summary
Proven professional with a rich background in travel and interior design, notably at WCA, where I tailored travel itineraries to enhance client satisfaction. Expert in travel arrangements and client relations, I've consistently transformed challenges into opportunities, achieving notable client approval rates. My collaborative approach and strategic insights into design trends have solidified my reputation as a dynamic and results-driven achiever.
Overview
23
23
years of professional experience
Work History
Travel Agent
WCA
09.2019 - Current
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
- Managed complex itinerary changes due to unforeseen circumstances without sacrificing customer satisfaction or incurring unnecessary expenses.
- Assisted clients in obtaining necessary visas or other documentation required for international travel, navigating complex regulations efficiently to avoid delays.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Created compelling marketing materials that showcased available travel packages and promotions, generating increased interest from potential clients.
- Maintained detailed records of client transactions, ensuring accurate billing information was always on hand for future reference or dispute resolution purposes.
Assistant Interior Designer/ Interior Decorator
One Tree Construction
01.2019 - Current
- Maintained knowledge of constantly changing interior design trends and products.
- Developed detailed design plans and 3D digital models to display fixtures, furniture and lighting.
- Developed custom furniture designs tailored to clients'' specific needs, resulting in increased customer satisfaction.
- Exceeded established quota in marketing and design workshops of different customers per month.
- Enhanced design presentations with well-crafted visual aids, such as renderings and swatches, leading to higher client approval rates.
- Conducted site visits for quality control purposes, ensuring installations met specifications outlined within contract documentation requirements.
- Spearheaded sustainable initiatives within projects by incorporating eco-friendly materials and energy-efficient solutions into design proposals.
- Developed strong relationships with vendors, securing preferred pricing on high-quality materials for use in various projects.
- Advised clients on comfort and durability of various fixtures, materials and surface coverings.
- Created digital room designs using Autocadd and Interecad.
- Supported lead designer in executing design concepts from inception through completion, ensuring seamless project progression.
- Acted as a liaison between clients and contractors, providing clear communication of project updates and addressing any concerns that arose during construction.
- Completed minor room adjustments to freshen up environments.
- Coordinated with vendors to ensure timely delivery of materials, minimizing project delays and cost overruns.
- Participated in on-site meetings with clients and contractors, facilitating clear communication of design expectations among all parties involved.
- Researched and stayed current on industry trends to incorporate new products into designs.
Assistant Interior Designer/ Interior Decorator
13977 Architecture
09.2007 - 04.2014
- Maintained knowledge of constantly changing interior design trends and products.
- Conducted site visits for quality control purposes, ensuring installations met specifications outlined within contract documentation requirements.
- Spearheaded sustainable initiatives within projects by incorporating eco-friendly materials and energy-efficient solutions into design proposals.
- Arranged furniture to facilitate traffic flow and design objectives.
- Maintained up-to-date knowledge of industry trends by attending trade shows and seminars relevant to interior design practices.
Account Executive
Font Asia Advertising
08.2003 - 04.2007
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
- Identified and addressed areas for improvement in sales strategies, leading to more efficient and effective sales cycles.
Forex Trader
Kendei Marketing
02.2002 - 08.2002
- Optimized trading systems by regularly conducting backtesting procedures for strategy validation purposes.
- Managed risk exposure for optimal returns, implementing disciplined stop-loss orders and position sizing techniques.
- Collaborated with other traders to share insights, discuss market events, and refine trading approaches.
Education
Bachelor of Science - Interior Design
Philippine School of Interior Design
Taguig, Metro Manila, Philippines 04.2001 -
Bachelor of Science - Product And Industrial Design
Technological University of The Philippines
Ermita, Metro Manila, Philippines 04.2001 -
Associate of Arts - Product Design Technology
Technological University of The Philippines
Ermita, Metro Manila, Philippines 04.2001 -
Skills
Hotel accommodations
Timeline
Travel Agent
WCA
09.2019 - Current
Assistant Interior Designer/ Interior Decorator
One Tree Construction
01.2019 - Current
Assistant Interior Designer/ Interior Decorator
13977 Architecture
09.2007 - 04.2014
Account Executive
Font Asia Advertising
08.2003 - 04.2007
Forex Trader
Kendei Marketing
02.2002 - 08.2002
Bachelor of Science - Interior Design
Philippine School of Interior Design
04.2001 -
Bachelor of Science - Product And Industrial Design
Technological University of The Philippines
04.2001 -
Associate of Arts - Product Design Technology
Technological University of The Philippines
04.2001 -
Similar Profiles
Srinivas S BommireddipalliSrinivas S Bommireddipalli
Hospitalist at UPMC Chautauqua At The WCAHospitalist at UPMC Chautauqua At The WCA
John RoblesJohn Robles
Help Desk Engineer at WCA Technologies, Inc.Help Desk Engineer at WCA Technologies, Inc.
Patrick Caram JrPatrick Caram Jr
Tax Assessor at WCA AssessingTax Assessor at WCA Assessing