Summary
Overview
Work History
Education
Skills
Software
Additional Information
Certification
Timeline
Generic

Christian Galorio

Travel Agent
Angono, Province Of Rizal

Summary

Seeking a challenging opportunity where I will be able to utilize my strong skills and ability to work well with people, which will allow me to grow personally and professionally.

Overview

4
4
years of professional experience
6
6
Certifications
1
1
Language

Work History

Travel Agent

TeleTech
06.2022 - 01.2025


  • Handle inbound calls, queue cases and emails from clients, providing timely and professional travel assistance.
  • Process booking requests, modifications, and additions via the GDS queue system.
  • Manage and action all travel-related requests in accordance with the service standards.
  • Ensure compliance with client travel policies and consultant processes.
  • Make necessary travel changes, including ticket reissues, itinerary updates, and additional booking requirements (e.g., accommodation, car rentals, transfers)
  • Assist client with online booking from complex domestic and international arrangements and other related reservations

Hotel Reservations Specialist

Teleperformance
03.2021 - 04.2022
  • Maintain accurate customer account data and stay upto-date on travel and premium luxury products and hotels
  • Book the best and comfortable Hilton hotels all over the world
  • Resolved customer issues and assisted with complaints promptly and professionally
  • Researched destinations, hotel and transportation to ensure the unique preference and needs of the customer

Education

Bachelor of Science - Accountancy

Rizal Technological University
Pasig, Philippines
04.2001 -

High School Diploma -

Angono National High School
Angono, Philippines
04.2001 -

Skills

    Travel arrangements

    Hotel accommodations

    Flight, hotel and car reservation arranger

    Itinerary planning

    Global Distribution System expert (Sabre, Galileo, Amadeus, Farelogix and Mystifly

    Bookkeeping

    Quickbooks Advisor Level 1

    Xero Pro Advisor

    Xero Payroll advisor

    Accounting

Software

Sabre

Galileo

Amadeus

Farelogix

Mystifly

Quickbooks

Xero

CRM Tools

Additional Information

Reference:


Atanacio Basa

Supervisor (Teletech)

09287040894

ythanzabala0120@yahoo.com


Aldray Clarisse Sulit

Manager (Liberty Restaurant)

09627500946

Clarissesulit014@gmail.com

Certification

Intuit Bookkeeping Certification Level 1

Timeline

Intuit Bookkeeping Certification Level 1

12-2024

Xero Advisor Certified

12-2024

Xero Payroll Certified

12-2024

Certification of Sabre Training

03-2023

Certification of Amadeus Training

03-2023

Certification of Galileo Training

11-2022

Travel Agent

TeleTech
06.2022 - 01.2025

Hotel Reservations Specialist

Teleperformance
03.2021 - 04.2022

Bachelor of Science - Accountancy

Rizal Technological University
04.2001 -

High School Diploma -

Angono National High School
04.2001 -
Christian GalorioTravel Agent