Jeanne Aira Española
Valenzuela, Metro Manila
Summary
Dedicated and results-driven professional with extensive experience in customer service, sales, and logistics management. Seeking to further grow my career by contributing my skills in leadership, communication, and operations management to an organization where I can make a positive impact and help achieve company goals. Committed to continuous learning and development.
Overview
13
13
years of professional experience
Work History
Shipping & Logistics Head
Unifiber Multisales Corporation
03.2021 - Current
- Overseeing and managing personnel in charge of deliveries.
- Coordinating and developing delivery schedules to ensure timely service.
- Managing personnel schedules and ensuring smooth operations.
Inbound Operator (Collection)
Home Credit Philippines
01.2016 - 11.2016
- Responsible for answering customer calls to collect payments and address client concerns.
- Ensured high levels of customer satisfaction and maintained accurate records of communication.
Sales Clerk
Gaisano Capital
01.2012 - 07.2012
- Assisted customers with product inquiries and provided assistance in making purchases.
- Managed inventory and ensured the store was well-maintained.
Education
Aurora Elementary School
Naujan, Oriental Mindoro, PhilippinesHigh School Diploma -
Aurora Nationa High School
Naujan, Oriental Mindoro, PhilippinesNo Degree -
Far Easter University
Morayta, Meto ManilaSkills
- Strong communication and interpersonal skills
- Leadership and team management
- Customer service and client relations
Skills
- Time management and scheduling
- Problem-solving and conflict resolution
- Proficient in Microsoft Office Suite and other office tools
Timeline
Shipping & Logistics Head
Unifiber Multisales Corporation
03.2021 - Current
Inbound Operator (Collection)
Home Credit Philippines
01.2016 - 11.2016
Sales Clerk
Gaisano Capital
01.2012 - 07.2012
Aurora Elementary School
High School Diploma -
Aurora Nationa High School
No Degree -
Far Easter University
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