Jazrine Mae T. Suanes
Bank Employee
Mandaluyong City
Summary
To use my knowledge and skills in the best possible way for achieving the company’s objectives and to contribute and exercise all the capabilities that I possess in order to serve the current and potential customers of the market.
Overview
11
11
years of professional experience
Work History
New Accounts Clerk
East West Banking Corporation
02.2018 - Current
- Accommodating walk-in clients and performing KYC procedures by handling and processing individual and juridical accounts opening, time deposits, endorsing personal loans and credit cards applications, and more.
- Reducing errors in account openings by implementing comprehensive checklists for document collection and verification.
- Developing strong relationships with clients by consistently demonstrating professionalism, expertise, and genuine concern for their financial wellbeing.
Client Service Associate
Banco De Oro Unibank
12.2014 - 12.2017
- Accommodating clients through over the counter by handling and processing transactions such as cash/check deposits, cash withdrawals, encashments, manager's checks, inward and outward remittances, checkbook requisitions, foreign exchange, and bills payments.
- Responding promptly to client inquiries via phone or face-to-face meetings, demonstrating commitment to exceptional service standards.
Education
Bachelor of Science - Tourism Management
Global City Innovative College
Makati City04-2014
Secondary -
Jose Rizal University
Mandaluyong City 04.2001 -
Elementary -
Makati Montessori Educational Center, Inc.
Makati City03-2006
Skills
- Know your customer procedures
- Anti-money laundering
- Banking operations
- Effective communication skills
- Document verification
Accomplishments
- Promoted last March 2020 from R&F-D to E
- Top New Accounts for New to Bank Volume (Combined CASA for the months of April to May 2022 under the whole Pasig Area Division)
- Awardee/One of top referrers of JCB Credit Cards Applications (December 6, 2023)
Trainings/Seminars Attended
- Anti-Money Laundering Module II: KYC & Onboarding Process (November 30, 2022)
- Risk-Based Management Training (March 3, 2024)
- Refresher on Signature Verification and Forgery Detection Seminar (February 3, 2025)
- Internal Fraud Awareness Program (February 26, 2025)
- Fraud Awareness Training: "Your Part in Preventing Fraud" (September 29, 2025)
Character References
1. Raymond L. Erfe, Area Manager
East West Banking Corporation
+63 917 574-0915
2. Ma. Cristina L. Garcia, Asst. Corporate Secretary & Vice President - Treasury
Bank One Savings Corporation
+63 917 361-1987
3. Joven L. Gaytano, Finance Head
Responsive Health & Insurance Brokers, Inc.
+63 916 401-3997
Timeline
New Accounts Clerk
East West Banking Corporation
02.2018 - Current
Client Service Associate
Banco De Oro Unibank
12.2014 - 12.2017
Secondary -
Jose Rizal University
04.2001 -
Bachelor of Science - Tourism Management
Global City Innovative College
Elementary -
Makati Montessori Educational Center, Inc.