Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Branch Sales Officer
Security Bank Corporation
07.2024 - 12.2024
Maintains a proactive and firm business stance in relation to industry competition, market conditions, and other external factors so threats are addressed and strengths and opportunities are maximized
Builds stickier relationships with existing customers thru regular visits and review of their financial condition in order to maximize and expand business prospects
Establishes strong synergy with partner units/groups thru active and collaborative undertaking resulting in successful cross-sells
Employs accurate profiling of prospects thru objective assessment of their financial status and capabilities so we may properly address clients' needs and be able to maximize their potential
Solicits new to bank customers by effectively presenting the bank's products and services as solutions to clients' needs thereby substantially improving customer base
Performs other related tasks which may be assigned from time to time
Achieved individual and branch targets on consistent basis.
Business Solution Officer
Bank Of The Philippine Island
01.2024 - 07.2024
Contacting potential clients to connect and arrange meetings
Upselling and creating multiple product this with existing client of the Unibank
Ensures that the loan documents are complete and properly executed by the customer
The BSO shall be responsible for any deficiency, its approval & compliance
Ensuring submission of mandatory requirements and compliance to all business rules and regulatory requirements
Developing quotes and proposals for clients/ Attending conferences, meetings and industry events
Establish rapport with BPI and BFSB branches within his sales teritory
Knows how to prioritize and organize tasks
Travel Specialist
Travel Guru PH
02.2023 - 11.2023
Arranged travel accommodations for groups, couples, executives, and special needs clients
Asked open-ended questions to better ascertain client needs and determine best international travel offerings
Coordinated troops for deployment, verifying personnel readiness to achieve mission objectives
Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians and business executives
Telesales Officer
Citibank
10.2019 - 01.2023
Delivered scripted sales talks to customers reached via manual and automatic dialing systems
Provided information about available products and services, membership details, and purchase advantages
Introduce competitive products so as to meet customer financial solution
Manages Sales Deliver performance via telecommunications with cusstomers
Customer Service Representative
Power Mac Center
09.2018 - 08.2019
Answered constant flow of customer calls with minimal wait times
Offered advice and assistance to customers, paying attention to special needs or wants
Responded to customer requests for products, services, and company information
Updated account information to maintain customer records
Answered customer telephone calls promptly to avoid on-hold wait times
Education
Bachelor of Arts - Business Administration And Management
National University
Manila
06.2013 - 05.2018
Skills
Effective prospecting
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Timeline
Branch Sales Officer
Security Bank Corporation
07.2024 - 12.2024
Business Solution Officer
Bank Of The Philippine Island
01.2024 - 07.2024
Travel Specialist
Travel Guru PH
02.2023 - 11.2023
Telesales Officer
Citibank
10.2019 - 01.2023
Customer Service Representative
Power Mac Center
09.2018 - 08.2019
Bachelor of Arts - Business Administration And Management
National University
06.2013 - 05.2018
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