Jay Mark Adorio
General Trias, Province Of Cavite
Summary
Proven leader in customer service and sales, adept at ensuring customer satisfaction and managing orders with precision. At Metro Mainstar Asia Corp., elevated shopping experiences through meticulous attention to detail and expert product knowledge. Excelled in planning, organization, and decision-making, consistently meeting customer needs and boosting service quality.
Overview
15
15
years of professional experience
Work History
Personal Shopper Supervisor
Metro Mainstar Asia Corp.
02.2015 - 01.2025
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Sales Assistant
Avon Cosmetics
01.2010 - 01.2015
- Helped restock shelves and ensure products were readily available for customers.
- Processed sales transactions and handled cash register with accuracy.
- Participated in product promotions and special events to attract customers.
- Maintained clean and organized store displays to enhance shopping experience.
Education
College Level - Computer Technician
Datacom
Imus, Province Of Cavite, Philippines01-2012
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Customer relations
- Documentation and reporting
- Verifying order accuracy
- Sales expertise
- Product expertise
Timeline
Personal Shopper Supervisor
Metro Mainstar Asia Corp.
02.2015 - 01.2025
Sales Assistant
Avon Cosmetics
01.2010 - 01.2015
College Level - Computer Technician
Datacom
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