Jaydee Ann Titiwa
Local Legislative Staff Assistant
La Trinidad
Summary
An employee with a strong interpersonal skills with an experience both in the hospitality industry and the government unit and is willing to learn other kinds of fields. Always focused in making sure that all customers/clients are given the highest standards by having a polite and professional attitude towards them. Organized and with strong time management skills and ability to learn new tasks quickly.
Overview
9
9
years of professional experience
2
2
Certificates
Work History
Local Legislative Staff Assistant
Local Government Unit Of Benguet Province
La Trinidad, Benguet
01.2020 - Current
- Provided clerical support, addressing routine, and special requirements.
- Boosted productivity by keeping office records current, well-organized and efficiently accessible for various needs.
- Produced high-quality communications for internal and external use.
- Maintained professional front desk, handled incoming calls and delivered exceptional service to every guest.
- Greeted guests in with friendliness and professionalism.
- Offered technical support and troubleshot issues to enhance office productivity.
- Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
- Organized resources, records and personnel to accomplish aggressive targets.
- Created and distributed agendas for meetings and conference calls as part of meeting preparation.
Dining Staff Member
J's Rice Burger Hub
La Trinidad, Benguet
04.2018 - 12.2019
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted wait staff with timely food delivery and guest requests.
- Provided attentive service and proactively assessed guest needs.
- Offered product samples, answered questions and helped customers find items.
- Engaged in suggestive selling and other sales techniques.
- Monitored dining room inventory and replenished as necessary.
- Processed orders and sent to kitchen employees for preparation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Inspected dishes and utensils for cleanliness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Kitchen Staff Member
Fiika Cafe
La Trinidad, Benguet
09.2017 - 02.2018
- Sanitized dining ware and kitchen equipment according to health code standards.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools and supplies.
- Learned other teammates' work tasks to train as backup.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Monitored and maintained proper spacing of food products from floor, ceiling and shelving and confirmed adequate airflow and positioning of products for optimal food safety.
- Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Cleaned walk-in refrigerators and freezers and operated powered floor and steam equipment for deep cleaning.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Monitored food temperatures and quality throughout shifts.
- Followed recipes and chef instructions to prepare food correctly.
- Monitored inventory deliveries to minimize product losses and prep for service.
Dining Staff Member
Health 100
La Trinidad, Benguet
05.2015 - 06.2016
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Provided attentive service and proactively assessed guest needs.
- Assisted wait staff with timely food delivery and guest requests.
- Offered product samples, answered questions and helped customers find items.
- Assisted customers with carry-out service.
- Set up advertising signs and displays on shelves, counters and tables.
- Monitored dining room inventory and replenished as necessary.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Inspected dishes and utensils for cleanliness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
Bachelor of Science - Hotel And Restaurant Management
Cordillera Career Development College
La Trinidad, Benguet 04.2001 -
Skills
Document Control
Scheduling
Data Entry
Bookkeeping
Office Administration
Administrative Support
Meeting Coordination
Team Collaboration
Verbal and Written Communication
Support Services
Time Management
Administrative Tasks
Operations Support
Project Support
Relationship Building
Workload Management
Certification
Civil Service Examination- Professional
Timeline
Civil Service Examination- Professional
03-2023
Local Legislative Staff Assistant
Local Government Unit Of Benguet Province
01.2020 - Current
Dining Staff Member
J's Rice Burger Hub
04.2018 - 12.2019
Kitchen Staff Member
Fiika Cafe
09.2017 - 02.2018
Cookery NC II
05-2017
Dining Staff Member
Health 100
05.2015 - 06.2016
Bachelor of Science - Hotel And Restaurant Management
Cordillera Career Development College
04.2001 -