Jay-Rho Gilbuena

• Online Appointment Scheduling: Utilizing the app's system to book, manage, or schedule patient transactions, including registration and medical consultations.
• Facilitating Healthcare Access: Acting as a bridge to ensure residents in Laguna can secure appointments for health care services efficiently, reducing the need for long waiting times.
• Virtual Assistance: Managing the digital platform to confirm, reschedule, or follow up on appointments for clients.

• Data Labeling and Annotation: Tagging, categorizing, and annotating images or video clips to high accuracy standards.
• Quality Control: Reviewing visual materials to ensure they meet project specifications and quality standards.

• Analyzed data and findings to prepare reports detailing financial information.
• Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
• Performed observations and evaluated supporting documents to supplement audit findings.
• Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.

Active Listening & Customer Needs: Servers must listen to complex orders, dietary restrictions, and implicit guest needs.

• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Welcomed customers and helped determine their needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Greeted customers entering store and responded promptly to customer needs.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

• Served food and beverages promptly with focused attention to customer needs.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.

• Developed strong relationships with clients, resulting in repeat business and referrals.
• Fostered strong communication channels between departments which led to better coordination during peak periods.
• Provided valuable insights on sales trends, allowing management to make informed decisions regarding promotions and pricing strategies.
• Assisted in merchandising displays to highlight featured items and attract customer interest.