Jasper Dean A. Hingking
Cagayan de Oro city
Summary
Experienced barista with a passion for delivering exceptional coffee experiences. Skilled in beverage preparation, customer engagement, and maintaining a fast-paced workflow. Committed to creating a welcoming atmosphere and ensuring customer satisfaction with every order.
Overview
7
7
years of professional experience
Work History
Senior Barista
Amber Cafe
04.2024 - Current
- Prepare high-quality coffee and specialty beverages, ensuring consistency in taste and presentation
- Develop and refine latte art skills to enhance customer experience
- Perform routine maintenance and calibration of coffee equipment to maintain product quality
- Monitor stock level of coffee beans, milk, and supplies during shifts and inform management of needs
- Build Strong customer relationships by providing personalized service and recommendations
- Guide junior baristas on coffee-making techniques, customer service, and workflow efficiency
Specialty Barista
Overzoom Specialty Cafe
04.2022 - 08.2023
- Craft beverage using manual brewing methods such as pour-over, immersions, slow drip, cold press, and vacuum filtration
- Evaluate new beans and roasts to incorporate into the café menu
- Provide detailed explanations of coffee origins, processing methods, and tasting notes
- Create custom recipes for seasonal beverages and signature drinks
- Perform daily cleaning and troubleshoot brewing tools such as grinders and espresso machines
- Manage specialty coffee bean stock, ensuring freshness and proper storage
- Assist with sourcing high-quality beans and collaborating with roasters
- Recommend specialty drinks tailored to customers’ flavor preferences and dietary needs
- Assist in training team members on specialty brewing techniques and coffee culture
Head Barista
Sarge Coffee and Tea Station
12.2017 - 09.2019
- Oversee café operations to ensure smooth workflow and service efficiency, particularly during high-traffic times
- Regularly calibrate espresso machines, grinders, and brewing equipment to maintain consistency and refine drink recipes based on customer feedback and seasonal trends
- Track inventory levels of coffee beans, syrups, milk, teas, powders, and other café supplies to avoid shortages and waste
- Address customer concerns, resolve complaints promptly, and create an environment where customers feel valued and informed
- Maintain strict adherence to food safety, sanitation, and workplace hygiene regulations
- Monitor daily sales and suggest strategies to boost revenue, such as promotions or upselling techniques
- Gather customer feedback and implement changes to enhance the café experience
- Provide hand-on training for new hires in brewing, espresso extraction, and customer service
- Foster a positive work culture by motivating the team and maintaining high morale
Education
Green Coffee Packaging & Coffee Farm Business Analytics
Barista & Coffee Academy of Asia
Manila City09.2023
Barista skills
Jamaican F&B Assessment and Training Center
Cagayan de Oro city01.2018
Bachelor of science - nutrition and dietetics (BSND)
Lourdes College
Cagayan de Oro city06.2016
High-School -
Cagayan De Oro National High-School
Cagayan de Oro city03.2012
Skills
- Latte Art Competitor Level Mastery
- Basic Coffee Farm Business Analytics
- English Proficiency
- Basic Mocktails and Milk Teas Preparation
- Café Drinks formulation
- Creative Input and Marketing basics
- Food handling
- Problem Solving, Teamwork, and Leadership
- Cultural Adaptability, Time Management, and Customer Service
Awards
• The Brew Connoisseur Special Award— Amber Cafe, Philippines. (December 15, 2024.)
•2nd Runner Up Latte Art Symmetry Competition — Gingoog City, Philippines. (July 20, 2024.)
•Gold Medalist Kumbira Latte Art Master Competition — Atrium of Limketkai Mall, Philippines. (August 14-16, 2019.)
Timeline
Senior Barista
Amber Cafe
04.2024 - Current
Specialty Barista
Overzoom Specialty Cafe
04.2022 - 08.2023
Head Barista
Sarge Coffee and Tea Station
12.2017 - 09.2019
Green Coffee Packaging & Coffee Farm Business Analytics
Barista & Coffee Academy of Asia
Barista skills
Jamaican F&B Assessment and Training Center
Bachelor of science - nutrition and dietetics (BSND)
Lourdes College
High-School -
Cagayan De Oro National High-School
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