Jannie Faye Colting
Itogon, Province Of Benguet
Summary
Experienced with troubleshooting technical issues to provide effective resolutions. Utilizes strong customer service skills to ensure client satisfaction and loyalty. Knowledge of various software and hardware systems to efficiently diagnose and solve problems.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Online Language Tutor
JJA Language Center
Baguio City, Province Of Benguet, Philippines
01.2017 - Current
- Expanded students'' vocabulary knowledge by introducing new words related specifically to their interests or career goals.
- Enhanced students'' language skills by utilizing interactive activities and multimedia resources.
- Utilized culturally relevant content to deepen students'' understanding of the target language''s society and customs.
- Demonstrated patience and flexibility when working with students facing challenges in grasping complex language concepts, providing tailored support to ensure success.
- Adapted teaching materials to accommodate diverse learning styles, ensuring all students made consistent progress.
Administrative Assistant
BSU Alumni Federation, Inc
La Trinidad, Province Of Benguet, Philippines
06.2014 - 07.2016
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Helps in Lay-outing Alumni IDs for the students and tarpaulins.
- Assisting the treasurer in issuing receipts and collecting payments and making financial statement for the association.
- Assist the secretary in taking down minutes of meeting of the Board of Directors
- Troubleshoot computers and printers.
Education
Bachelor of Science - Information Technology
Benguet State University
La Trinidad, Province Of Benguet, Philippines04-2013
High School Diploma -
Saint Louis High School of Pacdal
Pacdal Circle, Baguio City03-2009
Elementary -
Mababang Paaralan Ng Gumtdang
Itogon, Province Of Benguet, Philippines03-2005
National Certificate - Bread And Pastry Production
TESDA
Baguio City, Province Of Benguet, Philippines11-2015
Skills
- Vocabulary building in German Language
- Teaching experience
- Student engagement
- Knowledgeable in hardware and software computer troubleshooting
- Knowledgeable in MS Office (Word, powerpoint, Excel and Publisher)
Certification
Civil Service Professional Eligibility with a passing rate of 82.71
- Advance Competency NIIT Baguio 2012 & 2013
- Philippine Youth Congress in IT UP Diliman 2011
Timeline
Online Language Tutor
JJA Language Center
01.2017 - Current
Administrative Assistant
BSU Alumni Federation, Inc
06.2014 - 07.2016
Bachelor of Science - Information Technology
Benguet State University
High School Diploma -
Saint Louis High School of Pacdal
Elementary -
Mababang Paaralan Ng Gumtdang
National Certificate - Bread And Pastry Production
TESDA