Jannah Odessa Abrina
Crew Insurance Assistant
QUEZON CITY
Summary
To contribute my education and skills in a position with a growing and dynamic firm.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
Certifications
5
5
years of professional experience
Work History
OJT
AZIZA PARADISE HOTEL
- 200 hours
OJT
UNO HOTEL
- 80 hours
OJT
EMPIRE SUITES
- 120 Hours
OJT
PANYA RESORT
- Completed 250 hours of volunteer service
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
CREW INSURANCE ASSISTANT
Trioceanic Manning & Shipping Incorporation
10.2021 - Current
- Assisted in processing insurance claims, ensuring compliance with company policies and industry regulations.
- Supported team in preparing reports on claims status and policy renewals for management review.
- Maintained accurate records of client interactions using customer relationship management (CRM) software.
- Managed relationships with external partners such as brokers and agents, fostering strong collaborations that benefited both parties.
- Gathered client feedback through surveys and interviews, identifying areas for improvement within the company''s services.
- Provided administrative support to senior staff members, enabling them to focus on high-level strategic tasks.
- Assisted in marketing efforts by preparing promotional materials highlighting the benefits of various insurance products offered by the company.
Food and Beverage Attendant
SARAH KANG
07.2021 - 12.2021
- Coordinated food and beverage orders, ensuring timely delivery to guests.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Cleared dining area of debris and refuse to maintain cleanliness., cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and a welcoming experience.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
Education
Bachelor of Science - Hotel and Restaurant Management
Fullbright College
Bgy. San Jose, Puerto Princesa City01-2018
undefined
Alimanguan National High School
Bgy. Alimanguan, San Vicente Palawan01-2014
undefined
Alimanguan Elementary School
Bgy. Alimanguan, San Vicente Palawan01-2010
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Certification
Heny Sison Culinary School
Timeline
CREW INSURANCE ASSISTANT
Trioceanic Manning & Shipping Incorporation
10.2021 - Current
Food and Beverage Attendant
SARAH KANG
07.2021 - 12.2021
undefined
Alimanguan Elementary School
undefined
Alimanguan National High School
OJT
PANYA RESORT
OJT
EMPIRE SUITES
OJT
UNO HOTEL
OJT
AZIZA PARADISE HOTEL
Bachelor of Science - Hotel and Restaurant Management
Fullbright College
Disclaimer
I do hereby certify that the above information given is genuine and correct based on my understanding. JANNAH ODESSA ABRINA Signature
Personal Data
- Age: 28 years old
- Birth Date: January 25, 1998
- Place of Birth: Bgy. Alimanguan, San Vicente Palawan
- Nationality: Filipino
- Religion: Roman Catholic
- Height: 5’3
- Weight: 52
- Status: Single