Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Janice Bao

Janice Bao

ADMINISTRATIVE OFFICER
Makati City

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible and productive professional when working with little to no supervision.

Overview

11
11
years of professional experience

Work History

Administrative Officer

Tronco Advertising Co., Inc.
03.2025 - Current
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Updated 2 accounts, and generated reports for company database.
  • Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Maintained inventory of office supplies and placed orders.


Customer Service Assistant

The Everything Store, Inc.
11.2022 - 05.2023
  • Managed schedule of 6 fleets to be dispatched effectively, offering solutions that exceeded expectations.
  • Answered client questions about fleet availability and shipment times.
  • Collaborated with team members to improve overall customer experience and boost company reputation.
  • Provided exceptional support during peak hours as well as holidays and special events.
  • Utilized problem-solving skills to address customer queries and complaints.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Supervised 4 On the Job trainees on operating procedures and company services.

Property Management Assistant

Sign Language Outdoor Media System, Inc.
01.2016 - 10.2020
  • Introduced prospective tenants to at least 7 types of units available and performed tours of the premises.
  • Responded to tenant complaints and concerns.
  • Manage and track records of the property's financial records.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.

Administrative Assistant

Sign Language Outdoor Media System, Inc.
09.2014 - 10.2020
  • Supported administrative duties, including bank transactions
  • Served as corporate liaison for finance and sales departments.
  • Typed and compiled documents answered phones and completed paperwork for the office.
  • Performed general administrative duties, including copying, organized files and scanned documents for filing.
  • Performed diverse office assistance functions as required.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.

Education

Bachelor of Science - Business Administration: Marketing Management

Xavier University - Ateneo De Cagayan
Cagayan De Oro, Province Of Misamis Oriental, Philippines
04.2001 -

Skills

Office management

Administrative support

Document management

File organization

Meticulous attention to detail

Credit and collections

Invoice processing

Expense reporting

Account reconciliation

Bookkeeping

Microsoft Word

Excel spreadsheets

Interests

Music, Reading, Trivia & Puzzle Games, Crocheting, Cooking

Timeline

Administrative Officer

Tronco Advertising Co., Inc.
03.2025 - Current

Customer Service Assistant

The Everything Store, Inc.
11.2022 - 05.2023

Property Management Assistant

Sign Language Outdoor Media System, Inc.
01.2016 - 10.2020

Administrative Assistant

Sign Language Outdoor Media System, Inc.
09.2014 - 10.2020

Bachelor of Science - Business Administration: Marketing Management

Xavier University - Ateneo De Cagayan
04.2001 -

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Janice BaoADMINISTRATIVE OFFICER