Ivy Lapasaran
Roxas, Province Of Capiz,CAP
Summary
Dedicated Police Non-Commissioned Officer with fourteen (14) years of experience in patrol, investigations, and community policing. Proven expertise in investigation report writing and tactics, traffic enforcement, crowd control and patrolling. Strong leadership skills and a commitment to teamwork. Adept at building rapport with the community and fostering positive relationships.
Overview
14
14
years of professional experience
Work History
General Virtual Assistant
Show Your Success
Remote
04.2023 - Current
- Collaborated effectively with cross-functional teams to achieve common goals and complete projects efficiently.
- Enhanced client satisfaction by providing exceptional customer service through prompt and professional email correspondence.
- Increased team efficiency by scheduling appointments, meetings, and conference calls for multiple executives.
- Streamlined communication by managing and organizing client emails, ensuring timely responses and proper prioritization.
- Managed social media accounts for increased brand visibility, engagement, and growth across multiple platforms.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Conferred with customers by telephone, chat or email to provide information.
- Managed CRM input, exports and clean up.
Police Non-Commissioned Officer
Philippine National Police
Roxas, Province Of Capiz
07.2010 - Current
- Wrote detailed narrative reports for use in investigations.
- Prepared and submitted detailed reports regarding assignments and ongoing investigations.
- Addressed public questions, complaints and requests and provided necessary assistance.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
- Coordinated operations with other emergency service groups.
- Responded to calls regarding domestic disturbances and civil complaints.
- Interrogated suspects and witnesses to investigate crime scenes and criminal actions.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
Education
Bachelor of Science - Criminology
Colegio Dela Purisima Concepcion
Roxas, Province Of Capiz, Philippines03.2009
Skills
- Community Relations
- Investigation leadership
- Emergency and non-emergency response
- Investigation Management
- Search and seizure
- Report Preparation
- Report Writing
- Work Coordination
Timeline
General Virtual Assistant
Show Your Success
04.2023 - Current
Police Non-Commissioned Officer
Philippine National Police
07.2010 - Current
Bachelor of Science - Criminology
Colegio Dela Purisima Concepcion