Summary
Overview
Work History
Education
Skills
Personal Information
References
On Job Training
Training
Disclaimer
Hobbies
Timeline
BusinessAnalyst
Ian Paulo Romero

Ian Paulo Romero

Customer Service Representative
Marikina City, Metro Manila

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Player Support Freelance Agent 1

PTW Inc.
10.2023 - 05.2024

Customer Service Representative 1

IntouchCX UP Town Center
05.2019 - 07.2023

Sales Associate II

Convergys MDC
12.2017 - 03.2019

Sales Associate I

Convergys Up Tech 1
4 2016 - 12.2017

Education

Bachelor of Science - Hotel And Restaurant Management

Pamantasan Ng Lungsod Ng Marikina
Marikina City, Metro Manila, Philippines
04.2011 - 04.2015

Skills

Problem-Solving

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Personal Information

  • Age: 29 y/o
  • Place of Birth: Quezon City
  • Father's Name: Manasses A. Romero jr.
  • Mother's Name: Dodie B. Romero
  • Date of Birth: 09/03/94
  • Gender: Male
  • Nationality: Filipino
  • Marital Status: Married

References

  • Sam L. Toloza, Quality Assurance Manager at Getz Bros. Philippines, INC., +29167558203
  • Francisca Ria Asuncion, Pod Leader at Woflow Inc., +639178805877
  • Archie P. Basilia, CSR II at IntouchCX, +639666314086

On Job Training

University Hotel, 11/01/14, 03/04/15

Training

  • H2O Hotel, 09/02/11, Front office operations, Interactive bed making, Food and Beverage operations
  • Food and Beverage with Bartending, 03/01/13

Disclaimer

I hereby declare that the above mentioned data is true and based on my knowledge

Hobbies

During my vacant time, I play video games, mostly online games. I also play trading card games such as Magic: The Gathering.

And when I don't feel like playing, I watch movies, and listen to music. 


I also do a Digital Drawing for extra income. Mostly character design.

Timeline

Player Support Freelance Agent 1

PTW Inc.
10.2023 - 05.2024

Customer Service Representative 1

IntouchCX UP Town Center
05.2019 - 07.2023

Sales Associate II

Convergys MDC
12.2017 - 03.2019

Bachelor of Science - Hotel And Restaurant Management

Pamantasan Ng Lungsod Ng Marikina
04.2011 - 04.2015

Sales Associate I

Convergys Up Tech 1
4 2016 - 12.2017
Ian Paulo RomeroCustomer Service Representative