Microsoft Offices
HENDRIX HENSON
Sales Engineer
Pasig City
Summary
Dedicated and results-oriented sales engineer with a proven track record of driving revenue growth through strategic client engagement and technical expertise. Over 10 years of experience in, I have honed my skills in communication, project management, and problemsolving. Currently seeking a transition to a virtual assistant role, offering a diverse skill set that includes proficiency in Microsoft Office, CRM software, and a fundamental understanding of video editing, graphic design, and social media management. Eager to leverage my experience to contribute to a dynamic virtual assistant position, supporting operational excellence and enhancing team productivity.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
8
8
Certifications
Work History
Sales Engineer
Industrial Control Systems, Inc
02.2021 - 06.2023
- As a Sales Engineer, I demonstrated a proficiency in conducting impactful product demonstrations and technical training sessions
- My proactive approach to lead generation significantly expanded the client base in Mindanao Province and Far Northern Luzon, contributing to business growth
- Through effective management and identification of customer requirements, I developed enduring and mutually beneficial relationships with clients
- My commitment to customer satisfaction extended to addressing technical needs, ensuring top-notch quality, competitive pricing, and timely delivery
- Additionally, my role involved adeptly negotiating tender and contract terms and conditions to meet the needs of both the customer and the company.
Sales Engineer
Integral Industrial Management Corporation
09.2020 - 02.2021
- As a Sales Engineer, I demonstrated a proficiency in conducting impactful product demonstrations and technical training sessions
- My proactive approach to lead generation significantly expanded the client base in Mindanao Province and Far Northern Luzon, contributing to business growth
- Through effective management and identification of customer requirements, I developed enduring and mutually beneficial relationships with clients
- My commitment to customer satisfaction extended to addressing technical needs, ensuring top-notch quality, competitive pricing, and timely delivery
- Additionally, my role involved adeptly negotiating tender and contract terms and conditions to meet the needs of both the customer and the company.
- Managed technical integration, systems engineering program management, customer support and program management.
Sales Engineer
Industrial Controls Systems, Inc.
10.2018 - 08.2020
- As a Sales Engineer, I demonstrated a proficiency in conducting impactful product demonstrations and technical training sessions
- My proactive approach to lead generation significantly expanded the client base in Mindanao Province and Far Northern Luzon, contributing to business growth
- Through effective management and identification of customer requirements, I developed enduring and mutually beneficial relationships with clients
- My commitment to customer satisfaction extended to addressing technical needs, ensuring top-notch quality, competitive pricing, and timely delivery
- Additionally, my role involved adeptly negotiating tender and contract terms and conditions to meet the needs of both the customer and the company.
- Managed technical integration, systems engineering program management, customer support and program management.
Sales and Application Engineer
ATEX Automation and Technologies Corporation
02.2017 - 09.2018
- As a Sales and Application Engineer, I excelled in conducting product demonstrations, obtaining new leads in Mindanao Province, and cultivating enduring client relationships
- I focused on enhancing customer satisfaction by addressing technical needs, ensuring quality, competitive pricing, and timely delivery
- Proficient in negotiating tender and contract terms, calculating customer quotations, and administering accounts, I consistently met sales targets
- My role included regular sales visits, providing pre-sales technical assistance, analyzing costs and sales data, and supporting custom product design
- Skilled in project coordination and collaboration with sales and technical teams, I contributed to the overall success of the business.
Calibration Supervisor
JNJ Instrumentation Sales and Services
07.2016 - 02.2017
- As a Calibration Supervisor, I oversaw prioritization, planning, and quality compliance in the Calibration Department
- I verified staff work for accuracy, upheld safety standards, and monitored progress, reporting any deviations
- I provided efficient technical support, mentored staff for optimal performance, and played a key role in offering constructive solutions for customer offers
- Additionally, I ensured the thorough review of all Calibration Data before forwarding it to the Quality Department.
Calibration Lead Analyst/ Technician
JNJ Instrumentation Sales and Services
07.2014 - 07.2016
- Calibrates, Maintains, Repairs and Troubleshoots Instrument and Equipment for laboratory and Manufacturing plants to ensure conformance to established Calibration Standards.
- Reviewed technical work of consultants and third-party support providers.
- Relies on instruction and pre-established guidelines to perform the function of the job. Inspect equipment, structures, or material to identify the cause of errors,problems or defects.
- Set up, monitor, test, adjust and correct measurements devices and test equipment using approved Industry Standards of performance and reliability.
- Ensure all relevant documentation is complete and compliant with quality and regulatory standards (e.g. calibration records, labels, standards, instructions, and etc). Develop all reports and certificates pertaining to calibration.
- Maintain calibration database for all internal instruments and monitor due dates, perform calibration, and generate calibration paperwork.
Education
Diploma in Instrumentation and Control Engineering Technology -
RIZAL TECHNOLOGICAL UNIVERSITY
01.2009 - 04.2014
Skills
Sales and Negotiation
Communication and Collaboration
Research and Product Development
Presentation and Training
Technical Knowledge
Critical thinking and Creative Problem Solving
Customer Service
Software
ZOHO CRM
Salesforce
Oracle
Canva
Adobe Premiere Pro
Certification
ISO/IEC 17025 Awareness and Documentation
Timeline
45 Smart Step to Building a Winning Sales Attitude and 35 Proven Techniques to Building Creative Selling Strategies
01-2023
Sales Engineer
Industrial Control Systems, Inc
02.2021 - 06.2023
Sales Engineer
Integral Industrial Management Corporation
09.2020 - 02.2021
Sales Engineer
Industrial Controls Systems, Inc.
10.2018 - 08.2020
Sales and Application Engineer
ATEX Automation and Technologies Corporation
02.2017 - 09.2018
Calibration Supervisor
JNJ Instrumentation Sales and Services
07.2016 - 02.2017
Root Cause Analysis
06-2015
Internal Quality Audit
03-2015
Employee Competency Management System
10-2014
The Kaizen Philosophy
09-2014
Calibration Lead Analyst/ Technician
JNJ Instrumentation Sales and Services
07.2014 - 07.2016
ISO 9001:2008 Documentation
05-2014
ISO/IEC 17025 Awareness and Documentation
04-2014
ISO 9001:2008 Awareness
04-2014
Diploma in Instrumentation and Control Engineering Technology -
RIZAL TECHNOLOGICAL UNIVERSITY
01.2009 - 04.2014