Heide S. Ignacio
Cabanatuan
Summary
A dependable and customer-oriented professional with extensive experience in both the food service and hospitality industries. With years of experience as an Assistant Restaurant Manager, I have developed strong leadership, operational, and people management skills. My background in cashiering, bookkeeping, and office support reflects my versatility and attention to detail. I am passionate about delivering excellent customer service and maintaining efficient day-to-day operations. Seeking to apply my experience and dedication to a hotel or restaurant staff/supervisory role where service quality and teamwork are highly valued.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Part-Time Financial Advisor
Sun Life of Canada Phils Inc.
01.2022 - Current
- Provided financial consultations and insurance solutions to clients
- Built and maintained client relationships for long-term engagement
- Conducted financial needs analysis and product presentations
Assistant Restaurant Manager
Sixtar United Corp. (Mang Inasal)
01.2018 - 01.2024
- Supervised daily restaurant operations and staff performance
- Managed inventory, supplies, and ensured food safety compliance
- Trained and motivated crew to meet sales and service targets
Cashier / Bookkeeper
RBO Group Financing Corporation
01.2017 - 01.2018
- Handled daily cash transactions and issued receipts
- Recorded and balanced financial reports with accuracy
- Maintained organized and up-to-date bookkeeping records
Office Staff
Code Bar@Resto
01.2011 - 01.2013
- Assisted with administrative tasks and documentation
- Maintained records and coordinated with suppliers
- Handled scheduling and internal communication
Sales Clerk (Ladies Wear)
NE Emporia Dept. Store (NE Pacific)
01.2008 - 01.2009
- Assisted customers in selecting and fitting merchandise
- Maintained display cleanliness and inventory stocking
- Processed payments and handled POS transactions
Production Operator
Phil. Auto Component Inc.
01.2008 - 01.2008
- Operated machines and ensured quality of assembled parts
- Followed safety protocols and production guidelines
- Reported defective materials to supervisors promptly
Service Crew / Cashier (Working Student)
Jollibee Foods Corporation
01.2007 - 01.2007
- Took customer orders and processed payments efficiently
- Maintained cleanliness of dining and work areas
- Provided excellent customer service during peak hours
Education
Tertiary
College For Research And Technology
04-2017
Bachelor of Science - Information Technology
Nueva Ecija University of Science And Technology
04-2007
Skills
- Restaurant staff supervision
- Customer service excellence
- Inventory and supplies monitoring
- POS and cash handling
- Basic bookkeeping skills
- Scheduling and delegation
- Team coordination and training
- Office administration tasks
- Food safety compliance
Certification
- Computer Hardware Servicing NC II, TESDA
- Assistant Restaurant Manager Training Program
- Food Safety Program
- Pollution Control Officer Basic Training Program
- First Aid Training Program (Red Cross)
Timeline
Part-Time Financial Advisor
Sun Life of Canada Phils Inc.
01.2022 - Current
Assistant Restaurant Manager
Sixtar United Corp. (Mang Inasal)
01.2018 - 01.2024
Cashier / Bookkeeper
RBO Group Financing Corporation
01.2017 - 01.2018
Office Staff
Code Bar@Resto
01.2011 - 01.2013
Sales Clerk (Ladies Wear)
NE Emporia Dept. Store (NE Pacific)
01.2008 - 01.2009
Production Operator
Phil. Auto Component Inc.
01.2008 - 01.2008
Service Crew / Cashier (Working Student)
Jollibee Foods Corporation
01.2007 - 01.2007
Tertiary
College For Research And Technology
Bachelor of Science - Information Technology
Nueva Ecija University of Science And Technology
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