Haidee Fabian Ceniza
Pawnshop Jewelry Appraiser
Zamboanga City,Zamboanga City
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Branch OIC(Jewelry Appraiser)
Sun Gate Pawnshop Inc.
04.2019 - Current
- Company Overview: Banking and Financial Services
- Maximizes utilization of branch’s resources
- Conducts proper and accurate appraisal of jewelries
- Assists the District Supervisor in providing timely and relevant information relative to branch operations and customer concerns
- Sends various reports to Accounting, Marketing and Pawnshop Admin Staff
- Implements Standard Operating Procedures (SOPs) in the branch
- Attends to customers’ complaints when necessary
- Mediates between management and co-workers to address timely operational concerns
- Maintains harmonious working relationship in the branch at all times
- Ensures that staff performs efficient customer service at all times
- Checks staff manpower including readiness to perform tasks
- Gathers staff for opening prayer
- Opens the branch at least 15 minutes before the official time
- Performs other tasks that may be assigned to him/her from time to time or as the need arises
- Conducts debriefing with staff and closing prayer
- Monitors given branch targets attainment for the day
- Checks drawer of Vault Custodian for unredeemed jewelries and safe keeps it inside the vault
- Prepares Cash Position report for End of Day
- Double checks Cashier’s cash bundles by 4:30 PM and loose cash before closing time
- Double checks jewelries per jacket versus total counts of Loans Extended (noon time and before closing time)
- Edits errors in Pawnshop program as seen in the duplicate Pawn Ticket
- Updates books of accounts
- Double checks actual cash in caha (in the morning and afternoon)
- Double checks cash ceiling either for transfer or request (before transaction and by 2:00 PM)
- Opens vault (either inside or outside) together with Vault Custodian
- Prepares and calibrates densimeter
- Approves supplies requisition
- Conducts Branch Quality Circle
- Come up with action plans towards the attainment of company goal
- Coaches staff for effective performance
- Prepares and submits New Loans Extended Weekly Monitoring to District Supervisor
- Participates in District and Pawnshop Services Meetings
- Conducts Performance Appraisal to staff
- Prepares end of the month report
- Attends Annual Planning Workshop
- Prepares Branch budget
- Banking and Financial Services
Pawnshop Vault Custodian
Sun Gate Pawnshop Inc.
07.2016 - 06.2017
- Company Overview: Banking and Financial Services
- The VAULT CUSTODIAN is responsible to observe a systematic and thorough safekeeping of all jewelries, cash, records and all other items under his/her care and ensure that such are delivered efficiently while embracing 'Kaibigang Malalapitan'
Pawnshop Cashier
Sun Gate Pawnshop Inc.
03.2012 - 12.2016
- Company Overview: Banking and Financial Services
- The BRANCH CASHIER is responsible for the efficient management of branch’s cash fund while embracing 'Kaibigang Malalapitan'
Education
Bachelor's / College Degree - Bachelor of Science in Nutrition And Dietetics
Western Mindanao State University
03.2009
Skills
- Thorough attention to detail
- Effective communication
- Effective delegation
- Knowledge of precious metals
- Responsive to change
- Team leadership
- Critical thinking and problem resolution
- Strategic planning
Accomplishments
OUTSTANDING PERFORMANCE
3rd Quarter 2011
November 24,2011
Seminars & Trainings
KNOW YOUR MONEY & COUNTERFEIT DETECTION SEMINAR ON PHILIPPINE CURRENCY
July 2012
PAWNSHOP TELLER TRAINING PROGRAM
July 2011
BRANCH CASHIER TRAINING
October 2012
VAULT CUSTODIAN TRAINING
July 2016
JEWELRY APPRAISER TRAINING
April 2019
FIVE LOVE LANGUAGES
September 2017
BRANCH LEADER TRAINING
September 2018
Languages
English
Spanish
Weight Kg
65
Personal Information
- Age: 35
- Date of Birth: 10/18/88
- Gender: Female
- Nationality: Filipino
- Marital Status: Married
- Religion: Christianity - Catholic
Timeline
Branch OIC(Jewelry Appraiser)
Sun Gate Pawnshop Inc.
04.2019 - Current
Pawnshop Vault Custodian
Sun Gate Pawnshop Inc.
07.2016 - 06.2017
Pawnshop Cashier
Sun Gate Pawnshop Inc.
03.2012 - 12.2016
Bachelor's / College Degree - Bachelor of Science in Nutrition And Dietetics
Western Mindanao State University
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