Irene Mose Mirador-Alloy
Business and Client Relations Manager
Infanta,Pangasinan
Summary
Experienced branch manager with 10+ years specializing in gold appraising and money remittance transactions. Skilled in staff and client management, sales and marketing strategies, financial analysis and business acumen. Seeking positions and job offers align with my expertise and skills ; job positions that offers growth and learning new skills. Committed to delivering excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business and Client Relations Manager
PJ Lhuillier Inc.& Pawnshop Services Corp.(Cebuana Lhuillier Pawnshop)
06.2015 - 01.2025
- Overall in charge of branch operations . Increased sales and products performance 4-5% over year ago.
- Planning and monitoring.
- Item acceptance and monitoring.
- Cash monitoring.
- Client management. Retention and increased client transactions in the business.
- Conducts marketing activities.
- Colleague coaching.
Branch Cashier / Vault Custodian /Area Appraiser
PJ Lhuillier Inc. (Cebuana Lhuillier Pawnshop)
05.2013 - 02.2015
Branch Cashier :
Cashiering, fund safekeeping and cash level monitoring.
Encoding and report preparation.
Vault Custodian :
Jewelry items safekeeping.
Item appraisal and report preparation.
Area Appraiser :
Provided exceptional customer service, resolving issues promptly and professionally.
Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Education
Bachelor of Science - Business Management
Pangasinan State University
Pangasinan, Philippines03.2008
Skills
- In-depth knowledge of pawnshop operations and money remittance center
- Advance appraising skills
- Knowledge of financial management
- People management
- Negotiation
- Problem solving
- Decision-making
- Interpersonal skills
- Communication skills
- Stress management
- Flexibility
- Computer literacy
- Virtual assistant course taker
Personal Information
Date of Birth: 06/16/86
Hobbies and Interests
Biking. (During pandemic, it was used as temporary means of transportation and great help in the company expense). The company corporate newsletter then cited my activity for the drive campaign 'Ka Cebuana Heroes' during that difficult era.
Certification
Basic Occupational Safety and Health Training for Safety Officer I
Timeline
Business and Client Relations Manager
PJ Lhuillier Inc.& Pawnshop Services Corp.(Cebuana Lhuillier Pawnshop)
06.2015 - 01.2025
Branch Cashier / Vault Custodian /Area Appraiser
PJ Lhuillier Inc. (Cebuana Lhuillier Pawnshop)
05.2013 - 02.2015
Bachelor of Science - Business Management
Pangasinan State University
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