Summary
Overview
Work History
Education
Skills
Software
Accomplishments
Timeline
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Gwen Segarra

Amazon Virtual Assistant, E-Commerce Account Manager

Summary

Collaborative Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.

Overview

1
1

Year (on-going) experience as an Amazon Virtual Assistant

1
1

Year experience as an E-Commerce Account Analyst

2
2

Languages

Work History

Amazon Virtual Assistant

Assorted Abundance
Los Angeles
02.2022 - Current
  • Experienced with Amazon Seller Central, Keepa, Helium 10, RevSeller, Scan Unlimited, Hubstaff, Wix.
  • Solved stranded inventory on Amazon Seller Central.
  • Experienced with Inventory Ledger on Amazon Seller Central.
  • Has interacted with Amazon Seller Support through phone call to solve account problems.
  • Used Keepa and Helium 10 for product research for wholesale account acquisition.
  • Used Scan Unlimited to scan through UPC lists to easily locate profitable products.
  • Experienced with Google Sheets to keep track of wholesale product orders.
  • Set up virtual meetings with clients.
  • Has knowledge about The Wholesale Formula and Full-Time FBA.
  • Has experience interacting with manufacturers and prep centers.
  • Worked flexible hours across night, weekend and holiday shifts.

Account Analyst

N-Squared E-Commerce
Makati
05.2021 - 04.2022
  • Surpassed the campaign target by 107% during a three-day platform campaign for Caltex's Shopee and Lazada.
  • Launched a three-day grand opening on Lazada for "Type S" brand which exceeded the campaign target by 167%.
  • Maintained relationships with vendors and managed purchase orders with the use of Anchanto Software for inventory replenishment based on previous sales.
  • Scheduled meetings with clients for a month-on-month and year-on-year sales report.
  • Participated in monthly campaign preparations with general manager, operations and commercial department, account manager, co-account analysts, and clients.
  • Produced regular compensation reports/sales reports.

Education

Bachelor of Arts - Communication Arts

University of Santo Tomas
Manila, Philippines
04.2001 -

Skills

    Amazon Seller Central

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Software

Keepa

Helium 10

Scan Unlimited

MS Office

Google Workspace

Accomplishments

  • Achieved 109% increase on Amazon IPI score.
  • Resolved stranded inventory issues through Amazon Seller Support phone calls.

Timeline

Amazon Virtual Assistant

Assorted Abundance
02.2022 - Current

Account Analyst

N-Squared E-Commerce
05.2021 - 04.2022

Bachelor of Arts - Communication Arts

University of Santo Tomas
04.2001 -
Gwen SegarraAmazon Virtual Assistant, E-Commerce Account Manager