To assume a career oriented position where I can utilize my strong educational and professional background and skills. Develop my knowledge for continuous learning and proficient experiences intended for future advancement in the organization.
Overview
22
22
years of professional experience
13
13
years of post-secondary education
10
10
Certificates
2
2
Languages
Work History
Technical Support Representative
Teleperformance
Makati
01.2015 - 04.2016
Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Translated complex technical issues into digestible language for non-technical users.
Used ticketing systems to manage and process support actions and requests.
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Manager
Gueny' Fashion Boutique
Rizal
05.2020 - Current
Cross-trained existing employees to maximize team agility and performance.
Maintained professional, organized, and safe environment for employees and patrons.
Onboarded new employees with training and new hire documentation.
Accomplished multiple tasks within established timeframes.
Digital Marketing Executive
JCL JAPAN
Chiba
05.2021 - Current
Directed traffic growth strategies, SEO, content distribution, email marketing and trackbacks.
Created solution-based execution plans to achieve business goals based on Google Analytics and internal reporting data.
Created and distributed monthly SEO reports to notify clients of site traffic, goals and KPIs.
Implemented weekly promotional and editorial strategies to improve customer engagement across channels.
Sales and Marketing Manager
Sakura Trading
01.2002 - 01.2007
Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews
Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development
Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities
Accomplishes marketing and organization mission by completing related results as needed.
Education
2 Year Associate - Fashion Designer
Fashion Institute of The Philippines
Makati
03.2015 - 11.2017
Online - Graphic Design
Coursebelt
Makati
07.2020 - 12.2021
Online - E-commerce
Coursebelt
Makati
08.2020 - 09.2021
2 Year Associate - Baking And Pastry
Academy Asia
Marikina Philippines
01.2016 - 10.2018
Bachelor Of Science And Information Technology - Information Technology
Informatics International College
Cainta Rizal
06.2010 - 10.2013
Associate of Arts - DATA ANALYST
Refocus
MAKATI
10.2022 - 12.2023
Associate of Arts - Project Management
Coursera
Google
09.2023 - Current
Associate of Arts - Foundation Data
Coursera
Google
09.2023 - Current
Skills
Display strong interpersonal communication skills that reflect genuine cultural sensitivities and appreciationundefined
Certification
SY 2010 - 2013 Cainta Rizal, Philippines
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Price is what you pay. Value is what you get.
Warren Buffett
Timeline
Associate of Arts - Project Management
Coursera
09.2023 - Current
Associate of Arts - Foundation Data
Coursera
09.2023 - Current
Associate of Arts - DATA ANALYST
Refocus
10.2022 - 12.2023
Digital Marketing Executive
JCL JAPAN
05.2021 - Current
Online - E-commerce
Coursebelt
08.2020 - 09.2021
Online - Graphic Design
Coursebelt
07.2020 - 12.2021
Manager
Gueny' Fashion Boutique
05.2020 - Current
2 Year Associate - Baking And Pastry
Academy Asia
01.2016 - 10.2018
2 Year Associate - Fashion Designer
Fashion Institute of The Philippines
03.2015 - 11.2017
Technical Support Representative
Teleperformance
01.2015 - 04.2016
Bachelor Of Science And Information Technology - Information Technology
Informatics International College
06.2010 - 10.2013
Sales and Marketing Manager
Sakura Trading
01.2002 - 01.2007
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