GLIDYL TORDILLO
Taguig, Metro Manila
Summary
A highly organized, hard-working individual and looking for a responsible position to gain practical experiences and secure responsible career opportunities to fully utilize my experience, training and skills while making a significant contribution to the success of the company.
Overview
5
5
years of professional experience
Work History
Supervisor Welfare Desk Officer
Ebrahim Zainal Manpower
05.2023 - 07.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Maintained a professional office environment through diligent housekeeping efforts, ensuring cleanliness and orderliness at all times.
- Recruit skilled and non- skilled worker from philippines.
- Handle legal documents including application of VISA/ CANCELLATION/ IMMIGRATION PROCESS.
- Answered calls, responded to emails and spoke with clients face to face.
Admin Assitant
Kitchen City
02.2023 - 04.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Barista Trainee
Starbucks
09.2022 - 12.2022
- Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
- Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
Cake Decorator|Baker
MASUMA Food Industry
06.2019 - 07.2022
- Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Precisely arranged display cases throughout workday to highlight finished products.
- Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
- Mentored new employees on cake decorating techniques, fostering a positive work environment and promoting skill development.
- Decorated [Type] pastries and cakes using colorful icings and piping techniques.
- Managed material inventory and ordered new materials when needed.
- Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.
Education
Bachelor of Science - BACHELOR OF SCIENCE IN HOME TECHNOLOGY EDUCATION
PALOMPON INSTITUTE TECHNOLOGY
Palompon, Province Of Leyte, Philippines05-2019
Skills
o Ability to work under pressure and time sensitive
o Working with multidisciplinary terms to achieve common goals
o Physically fit, active and strong
o Committed to ongoing learning and career development
o Knowledgeable in using computer; Microsoft word, PowerPoint and Excel
Languages
English
Upper intermediate (B2)
Additional Information
Nationality: Filipino
Marital Status: Single
Age: 26 years old
Date of Birth: September 28, 1998
Height: 152.4 cm
Weight: 49 kg
Place of Birth: Palompon Leyte
Timeline
Supervisor Welfare Desk Officer
Ebrahim Zainal Manpower
05.2023 - 07.2024
Admin Assitant
Kitchen City
02.2023 - 04.2023
Barista Trainee
Starbucks
09.2022 - 12.2022
Cake Decorator|Baker
MASUMA Food Industry
06.2019 - 07.2022
Bachelor of Science - BACHELOR OF SCIENCE IN HOME TECHNOLOGY EDUCATION
PALOMPON INSTITUTE TECHNOLOGY