Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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GLIDYL TORDILLO

GLIDYL TORDILLO

Taguig, Metro Manila

Summary

A highly organized, hard-working individual and looking for a responsible position to gain practical experiences and secure responsible career opportunities to fully utilize my experience, training and skills while making a significant contribution to the success of the company.

Overview

5
5
years of professional experience

Work History

Supervisor Welfare Desk Officer

Ebrahim Zainal Manpower
05.2023 - 07.2024
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Maintained a professional office environment through diligent housekeeping efforts, ensuring cleanliness and orderliness at all times.
  • Recruit skilled and non- skilled worker from philippines.
  • Handle legal documents including application of VISA/ CANCELLATION/ IMMIGRATION PROCESS.
  • Answered calls, responded to emails and spoke with clients face to face.

Admin Assitant

Kitchen City
02.2023 - 04.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Barista Trainee

Starbucks
09.2022 - 12.2022
  • Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
  • Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
  • Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.

Cake Decorator|Baker

MASUMA Food Industry
06.2019 - 07.2022
  • Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
  • Mentored new employees on cake decorating techniques, fostering a positive work environment and promoting skill development.
  • Decorated [Type] pastries and cakes using colorful icings and piping techniques.
  • Managed material inventory and ordered new materials when needed.
  • Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.

Education

Bachelor of Science - BACHELOR OF SCIENCE IN HOME TECHNOLOGY EDUCATION

PALOMPON INSTITUTE TECHNOLOGY
Palompon, Province Of Leyte, Philippines
05-2019

Skills

o Ability to work under pressure and time sensitive

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Languages

English
Upper intermediate (B2)

Additional Information


Nationality: Filipino

Marital Status: Single

Age: 26 years old

Date of Birth: September 28, 1998

Height: 152.4 cm

Weight: 49 kg

Place of Birth: Palompon Leyte


Timeline

Supervisor Welfare Desk Officer

Ebrahim Zainal Manpower
05.2023 - 07.2024

Admin Assitant

Kitchen City
02.2023 - 04.2023

Barista Trainee

Starbucks
09.2022 - 12.2022

Cake Decorator|Baker

MASUMA Food Industry
06.2019 - 07.2022

Bachelor of Science - BACHELOR OF SCIENCE IN HOME TECHNOLOGY EDUCATION

PALOMPON INSTITUTE TECHNOLOGY

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GLIDYL TORDILLO