Glenn Garcia

*Maintain the highest standards of food service and cleanliness in the store.

*Profit and loss analysis.

*In charge of ordering stocks and inventory.

*Ensure that all administrative tasks are completed effeciency.

*Schedule shift and tract of attendance.

*Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.

• Supervised staff to confirm that all food and beverage orders are in the company standard.
• Provided ongoing coaching for employees, nurturing professional growth.
• Boosted customer satisfaction and service delivery to strengthen customer loyalty.
• Handled customer complaints professionally and answering customer queries.
• Ordering stocks and inventory.

• Resolved customer complaints and queries.
• Opening account, pay bills and statement of accounts.
• Responded to customer requests for products, services, and company information.