GLENDYL LOCAYLOCAY
136 GENERAL MAXILOM EXTENSION BRGY CARRETA, CEBU CITY
Summary
Proactive and results-oriented professional with a track record of enhancing product quality at XML Innodata Content Factory and boosting customer satisfaction at Visayan Electric Company, Inc. Excelled in team collaboration and project coordination, significantly reducing product defects by implementing rigorous testing procedures. Skilled in time management and customer service, consistently supporting successful product launches and operations efficiency.
Overview
25
25
years of professional experience
Work History
Accounts Receivable Staff
Visayan Electric Company, Inc
07.2005 - Current
- Provided support for customer inquiries, enhancing satisfaction.
- Supported administrative tasks, contributing to smooth operations.
- Facilitated communication between departments to enhance collaboration.
- Established positive relationships with customers and other staff members.
- Assisted team members to ensure efficient daily operations.
QUALITY ASSURANCE STAFF
XML Innodata Content Factory
04.2000 - 06.2004
- Enhanced product quality by implementing rigorous testing procedures and protocols.
- Supported successful product launches by ensuring strict adherence to established release criteria.
- Reduced the number of product defects through meticulous inspection and analysis.
- Improved overall customer satisfaction by proactively addressing software issues before they escalated to customer complaints.
Education
Bachelor of Science - Computer Science
UNIVERSITY OF SAN JOSE RECOLLETOS
Magallanes Street, Cebu City03-2003
High School Diploma -
University of Southern Philippines - Lahug
Salinas Drive Lahug, Cebu City03-1998
Skills
- Team collaboration
- Project coordination
- Customer service
- Time management
Timeline
Accounts Receivable Staff
Visayan Electric Company, Inc
07.2005 - Current
QUALITY ASSURANCE STAFF
XML Innodata Content Factory
04.2000 - 06.2004
Bachelor of Science - Computer Science
UNIVERSITY OF SAN JOSE RECOLLETOS
High School Diploma -
University of Southern Philippines - Lahug
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