GIE LE L. CANDELARIO
Tacloban City, Province Of Leyte,LEY
Summary
Motivated undergraduate with 3 years and 5 months of BPO experience and 2 months in trade marketing. Skilled in administrative tasks, data entry, and record-keeping with strong attention to detail. Known for being organized, reliable, and a fast learner. Seeking a challenging position in a reputable organization where I can further develop my skills, expand my knowledge, and contribute effectively.
Overview
5
5
years of professional experience
Work History
Chat Support Advisor (CSR)
Freight Processing Outsourcing Solutions (FPOSI)
Pawing, Palo, Leyte
09.2022 - 02.2026
• Provided customer support via chat and messaging platforms
• Assisted customers with inquiries, navigation, and technical concerns
• Troubleshot issues and escalated complex concerns when necessary
• Maintained professionalism and high-quality customer service
• Documented interactions and ensured accurate records
• Met performance metrics such as response time and customer satisfaction
• Kept updated on products, services, and company policies
Trade Marketing Associate
PayMaya / CGen Pharma
Tacloban City, Leyte
02.2021 - 04.2021
• Coordinated with field agents for real-time market and client updates
• Monitored performance using company tracking tools
• Organized and analyzed data for reporting purposes
• Supported strategic decision-making through accurate data handling
• Ensured timely and precise reporting of trade activities
Education
Elementary Education
Asian Development Foundation College
P. Burgos Street, Tacloban City, Leyte06-2024
Bachelor of Hospitality Management (1st Year) - Hospitality Management
Leyte Normal University
P. Paterno Street, Tacloban City, Leyte06-2021
High School Diploma -
Tacloban Central Institute of Technical Studies Inc.
236 Avenida Veteranos, Downtown, Tacloban City, Le05-2017
Skills
- Self-motivated and goal-oriented
- Fast learner with strong analytical skills
- Organized and detail-oriented
- Results-driven and adaptable
- Strong communication and customer service skills
- Maintains data confidentiality and accuracy
- Works well under pressure
- Team-oriented and collaborative
PERSONAL INFORMATION
Date of Birth: March 22, 2001
Civil Status: Single
Sex: Female
Religion: Roman Catholic
CHARACTER REFERENCES
Leni Cinco
Human Resources
Freight Processing Outsourcing Solutions
Pawing, Palo, Leyte
+63 956 066 6212
Thessa Viña
Customer Service Representative
Freight Processing Outsourcing Solutions
Pawing, Palo, Leyte
+63 970 529 6273
Aron Edsel Noblejas
Robotics Support Associate
Boldr Tacloban, YVI Center, Marasbaras, Tacloban City, Leyte
+63 916 623 5629
Accomplishments
TRAININGS
• Taking Care of Yourself as Gen Z – August 2, 2025 (Online)
• LinkedIn 101: Level Up Your Profile & Network with AI – July 26, 2025 (Online)
• Personal Branding 101: Building Your Presence on LinkedIn – August 16, 2025 (Online)
Timeline
Chat Support Advisor (CSR)
Freight Processing Outsourcing Solutions (FPOSI)
09.2022 - 02.2026
Trade Marketing Associate
PayMaya / CGen Pharma
02.2021 - 04.2021
Elementary Education
Asian Development Foundation College
Bachelor of Hospitality Management (1st Year) - Hospitality Management
Leyte Normal University
High School Diploma -
Tacloban Central Institute of Technical Studies Inc.