Salesforce
GERARDO VIZCONDE
Sales and Sales Operation|Supply Chain
Bacoor
Summary
Experienced in driving sales, supply chain, and operations growth through continuous improvement in people and processes. Dedicated to optimizing efficiency and maximizing profitability by implementing strategic initiatives and fostering collaboration. Skilled in identifying innovation opportunities and streamlining workflows to achieve organizational objectives. Committed to delivering exceptional results and exceeding expectations in dynamic, fast-paced environments.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Account Manager
Oracle NetSuite
01.2025 - Current
- Managed and Grows SMB Accounts for the Oracle NetSuite SAAS
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Developed customized account plans for clients to help them achieve their business goals.
Partner Account Manager
RingCentral|Acquire Asia
01.2021 - 01.2025
- Developed and maintained partnerships to enhance B2B SAAS presence in UK market.
- Empowered partners to achieve their growth potential by providing coaching, resources, and ongoing support tailored to their specific needs.
- Implemented marketing campaigns alongside partners to drive brand awareness and generate leads.
- Handled complex deal negotiations successfully balancing partner needs alongside organizational growth targets securing mutually beneficial agreements.
Ocean Freight Manager
DB Schenker
02.2021 - 08.2021
- Directed customer-facing team for ocean freight logistics.
- Reviewed, maintained, and created standard operational procedures for new and existing clients.
- Worked closely with customs brokers to expedite clearance processes for imported/exported goods.
- Improved on-time delivery rates through effective route planning and carrier coordination.
Free Lance Consultant
N/A
04.2020 - 01.2021
- Assesses tools and processes for SMB optimization.
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Operations Manager
SCI Pty|TGT
09.2019 - 01.2020
- Led cross-functional team in managing shipments for SCI Pty. Australia.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
General Manager
Seven Seas Customer Service
02.2018 - 01.2019
- Led Customer Service Executive Team, MDM, Order RFQ Data Entry and IT Team at Seven Seas Chandlering.
- Oversaw center's profit and loss activities.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Operations Support Manager
DB Schenker
01.2013 - 01.2018
- Oversaw transition and expansion of Asia Pacific Client Management and Regional Key Accounts Operation Teams.
- Monitored performance metrics, identifying areas for improvement and driving continuous process enhancements.
- Facilitated change management initiatives, leading teams through transitions smoothly while minimizing disruptions in operations performance.
Lead-Order to Cash
SunPower MFG. Ltd
01.2007 - 08.2013
- Optimized growth strategies for Partner Support Team overseeing end-to-end partner transactions.
Remote Sales Manager
Copeland LLC
01.2006 - 01.2007
- Recruitment and Sales Management of US Airconditioning Original Equipment Manufacturers.
Sales Manager
J&J Distributors (DLD and MyServ)
01.2002 - 01.2004
- Managed General Trade Van Sales and Grocery/Supermarket Sales Team.
Territory Manager
Pepsi Cola Products Phil
01.1998 - 01.2002
- Managed Truck and Sales Team for the 3rd and 4th District of Laguna.
Area Manager
Bayer Phils Inc
01.1995 - 01.1998
- Managed Distributor for Animal Health and Hygiene products for the Western Visayas and Part Central Visayas.
Education
TEACHERS CERTIFICATE PROGRAM - undefined
UST
BACHELLOR'S DEGREE IN AGRICULTURE - undefined
UPLB
Skills
lean yellow belt
sales
order to cash
supply chain
Account management
Teamwork and collaboration
Customer service
Business development
Sales analysis
Sales development
Relationship building
Order processing
Business process optimization
Lead prospecting
Strategic account planning
CRM proficiency
Order management
Supplier auditing
Software
Oracle ERP
Oracle-NetSuite
RingCentral
Certification
White belt/Yellow Belt Six Sigma
Timeline
Account Manager
Oracle NetSuite
01.2025 - Current
Ocean Freight Manager
DB Schenker
02.2021 - 08.2021
Partner Account Manager
RingCentral|Acquire Asia
01.2021 - 01.2025
Free Lance Consultant
N/A
04.2020 - 01.2021
Operations Manager
SCI Pty|TGT
09.2019 - 01.2020
General Manager
Seven Seas Customer Service
02.2018 - 01.2019
Operations Support Manager
DB Schenker
01.2013 - 01.2018
White belt/Yellow Belt Six Sigma
04-2011
Lead-Order to Cash
SunPower MFG. Ltd
01.2007 - 08.2013
Remote Sales Manager
Copeland LLC
01.2006 - 01.2007
Sales Manager
J&J Distributors (DLD and MyServ)
01.2002 - 01.2004
Territory Manager
Pepsi Cola Products Phil
01.1998 - 01.2002
Area Manager
Bayer Phils Inc
01.1995 - 01.1998
TEACHERS CERTIFICATE PROGRAM - undefined
UST
BACHELLOR'S DEGREE IN AGRICULTURE - undefined
UPLB