Genevieve Jaron

Quality Assurance Analyst with a proven track record at Teleperformance Alphaland, excelling in streamlining QA processes and enhancing team collaboration. Skilled in root-cause analysis and effective communication, I have successfully mentored peers and improved project alignment, resulting in increased efficiency and stakeholder satisfaction.

Self-motivated Quality Assurance Analyst with outstanding oral and written communication skills. Extensive knowledge in computer software development. Solid background performing quality assurance testing and consultative services for customers.

Customer Service Representative with strong communication skills and a proven ability to resolve issues, support customers, and maintain high satisfaction levels. Experienced in handling inquiries, managing complaints, and delivering efficient, friendly service across fast‑paced environments.