MARY JANE TOTAAN
Cabuyao, Province Of Laguna,LAG
Summary
Adept Quality Assurance Analyst with a proven track record at Whyeth Philippines, enhancing product reliability and compliance through rigorous testing and quality management. Skilled in Agile methodology and effective communication, I led significant improvements in project turnaround times and product scalability. My mentorship boosted team efficiency, directly contributing to the successful launch of high-stakes projects.
Self-motivated Quality Assurance Analyst with outstanding oral and written communication skills. Extensive knowledge in computer software development. Solid background performing quality assurance testing and consultative services for customers.
Quality Assurance professional with comprehensive experience in ensuring product quality and compliance with industry standards. Demonstrates strong analytical skills and methodical approach to identifying and resolving issues. Adept at collaborating with cross-functional teams to achieve optimal results and adapt to evolving project needs. Highly reliable with expertise in software testing, process improvement, and risk management.
Dynamic Quality Assurance Analyst successfully executes testing methodologies to identify gaps and make recommendations for process improvements. Leverages excellent analytical and programming skills to document and troubleshoot errors. Advanced knowledge of test case management and defect tracking tools to support test processes.
Overview
16
16
years of professional experience
Work History
Quality Assurance Analyst
Whyeth Philippines
12.2017 - 12.2024
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Conducted training sessions for junior QA analysts, enhancing their skills and knowledge of industry best practices.
- Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
- Collaborated with development teams to identify, track, and resolve software defects in a timely manner.
- Led training sessions for new QA analysts, increasing departmental efficiency and knowledge sharing.
- Developed and maintained comprehensive documentation, including test cases, results, and improvement recommendations, for stakeholder review.
- Pioneered integration of performance testing in development cycle, significantly improving product scalability and endurance.
- Facilitated transition to Agile methodologies, enhancing team flexibility and project turnaround times.
- Improved product reliability with rigorous regression testing, ensuring software performance consistency across updates.
- Optimized user experience by conducting usability tests and providing actionable feedback to development team.
- Played key role in successful launch of multiple high-stakes projects by prioritizing critical test areas and resource allocation.
- Enhanced product compliance with industry standards by diligently verifying adherence to regulatory requirements.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Quality Control Inspector
Nestle Philippines
10.2012 - 03.2016
- Inspected incoming and outgoing materials for accuracy and quality.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
- Completed precise measurements using special tools.
Quality Control Analyst
Toyota Motor Manufacturing
04.2009 - 08.2012
- Minimized down time 100% by reducing production rework and recalls.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
- Inspected items and compared against standards to meet regulatory requirements.
- Achieved shorter lead times by optimizing workflow processes, resulting in faster delivery times for customers.
- Evaluated risks associated with potential changes in processes or materials, mitigating negative impacts on final products.
- Created and maintained several databases to track statistical data.
- Developed comprehensive documentation, maintaining accurate records of quality control results and actions taken.
- Conducted root cause analysis for recurring issues, developing long-term solutions to prevent recurrence.
- Conducted data review and followed standard practices to find solutions.
Education
Bachelor of Science - Education
Pangasinan State University
Sta.Maria Province Of Pangasinan04-2000
Skills
- Mentoring and training
- Lean manufacturing
- Report analysis
- Quality processes
- Quality management
- Manual testing
- Functional testing
- Test plan development
- Quality assurance
- Root-cause analysis
- Issue resolution
- Agile methodology
- Test planning
- Supplier audits
- Product optimization
- Quality assurance controls
- Mastery of quality processes
- Documentation and materials
- QA reporting
- Analytical skills
- Effective communication
- Attention to detail
- Analytical thinking
- Teamwork
- SharePoint
Languages
English
Upper intermediate (B2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Given a priority project after the previous Q&A specialist abruptly left the company, completing the project on time and within budget through dedicated oversight.
- Assessed potential issues and recommended solutions that were within budget constraints.
- Took on tasks originally assigned to peers to decrease their workloads, completing them within expected time constraints.
- Coordinated weekly team meetings as module lead, resulting in improved communications and better overall work relationships among project personnel.
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Flexible work hoursWork from home optionPaid time offPaid sick leaveHealthcare benefitsWork-life balanceCareer advancementTeam Building / Company RetreatsCompany CultureTimeline
Quality Assurance Analyst
Whyeth Philippines
12.2017 - 12.2024
Quality Control Inspector
Nestle Philippines
10.2012 - 03.2016
Quality Control Analyst
Toyota Motor Manufacturing
04.2009 - 08.2012
Bachelor of Science - Education
Pangasinan State University
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