Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic
Genesis Lerio

Genesis Lerio

Minglanilla

Summary

Efficient Customer service professional with demonstrated success in technical support. Well-versed in remote troubleshooting and repair. Excellent communication and organizational abilities with hardworking and detail-oriented nature.

Overview

8
8
years of professional experience

Work History

Technical Support

Concentrix Philippines.
02.2024 - Current

Technical Support/Product Trainer

Foundever
09.2019 - 12.2023

Sales Agent

411 Bpo
04.2019 - 09.2019

Customer Service Specialist/Technical Support

Amazon Operation Services Philppines
09.2018 - 04.2019

Technical Support

Sykes Asia Inc.
09.2017 - 08.2018

Customer Service Specialist

ePerformax Contact Centers and BPO
08.2016 - 12.2016

Education

Bachelor of Science - Accountancy

Carlos Hilado Memorial State College - Fortune Towne
Bacolod City, 6100
03.2008

Skills

  • Technical support expertise
  • Experience in Product Training

Languages

English
Bilingual or Proficient (C2)
Spanish
Elementary (A2)

Interests

Gardening, Cooking, Chess

Timeline

Technical Support

Concentrix Philippines.
02.2024 - Current

Technical Support/Product Trainer

Foundever
09.2019 - 12.2023

Sales Agent

411 Bpo
04.2019 - 09.2019

Customer Service Specialist/Technical Support

Amazon Operation Services Philppines
09.2018 - 04.2019

Technical Support

Sykes Asia Inc.
09.2017 - 08.2018

Customer Service Specialist

ePerformax Contact Centers and BPO
08.2016 - 12.2016

Bachelor of Science - Accountancy

Carlos Hilado Memorial State College - Fortune Towne

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Genesis Lerio