Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic
Genesis Lerio

Genesis Lerio

Minglanilla

Summary

Efficient Customer service professional with demonstrated success in technical support. Well-versed in remote troubleshooting and repair. Excellent communication and organizational abilities with hardworking and detail-oriented nature.

Overview

8
8
years of professional experience

Work History

Technical Support

Concentrix Philippines.
2024.02 - Current

Technical Support/Product Trainer

Foundever
2019.09 - 2023.12

Sales Agent

411 Bpo
2019.04 - 2019.09

Customer Service Specialist/Technical Support

Amazon Operation Services Philppines
2018.09 - 2019.04

Technical Support

Sykes Asia Inc.
2017.09 - 2018.08

Customer Service Specialist

ePerformax Contact Centers and BPO
2016.08 - 2016.12

Education

Bachelor of Science - Accountancy

Carlos Hilado Memorial State College - Fortune Towne
Bacolod City, 6100
03.2008

Skills

  • Technical support expertise
  • Experience in Product Training

Languages

English
Bilingual or Proficient (C2)
Spanish
Elementary (A2)

Interests

Gardening, Cooking, Chess

Timeline

Technical Support

Concentrix Philippines.
2024.02 - Current

Technical Support/Product Trainer

Foundever
2019.09 - 2023.12

Sales Agent

411 Bpo
2019.04 - 2019.09

Customer Service Specialist/Technical Support

Amazon Operation Services Philppines
2018.09 - 2019.04

Technical Support

Sykes Asia Inc.
2017.09 - 2018.08

Customer Service Specialist

ePerformax Contact Centers and BPO
2016.08 - 2016.12

Bachelor of Science - Accountancy

Carlos Hilado Memorial State College - Fortune Towne
Genesis Lerio