Francon Dane Vitug
Cabin Steward
San Fernando, Province Of Pampanga
Summary
Professional hospitality specialist prepared for this role. Proven track record in maintaining cleanliness and ensuring guest satisfaction. Strong focus on teamwork, flexibility with changing needs, and reliable performance. Skilled in room preparation, guest interaction, and problem-solving.
Overview
10
10
years of professional experience
4
4
Languages
Work History
Cabin Steward
Magsaysay Maritime Corporation
08.2015 - Current
- Addressed passenger queries and concerns promptly, ensuring a positive onboard experience.
- Handled special requests from passengers professionally, demonstrating adaptability and problem-solving skills.
- Assisted passengers with luggage handling, promoting a seamless check-in and boarding experience.
- Promoted safe practices among crew members by adhering to safety procedures at all times.
- Enhanced guest satisfaction by providing exceptional room cleaning and maintenance services.
Education
Bachelor of Science - Hotel And Restaurant Management
Guagua National Colleges
Guagua, Province of Pampanga 04.2001 -
Skills
Complaint handling
Emergency procedures
Sanitation protocols
Guest relations
Cleanliness and sanitation
Strong work ethic
Passenger safety management
Adaptability and flexibility
Verbal and written communication
Team collaboration
Multitasking and organization
Timeline
Cabin Steward
Magsaysay Maritime Corporation
08.2015 - Current
Bachelor of Science - Hotel And Restaurant Management
Guagua National Colleges
04.2001 -
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