Francine Sabio
Francia's Beauty Shop
Rizal
1
Certification
21
years of professional experience
Adaptable professional with a background in hospitality, online teaching, and business ownership. Strong in social media management, communication, and service delivery, with a proven ability to handle changing priorities and maintain high-quality client experiences.
Skills
Travel planning
Customer relationship management
Attention to detail
Goal-oriented approach
Creative solutions
Video editing
Analytical solutions
Social media strategy
Financial analysis
Sales strategy
Data entry accuracy
Calendar organization
Digital video editing
Document design
Social media coordination
Travel coordination
Work History
Business Owner
1 Year 1 Month- Prepared customized itineraries aligned with client preferences, budgets, and travel requirements.
- Managed travel bookings, coordinating flights, accommodations, and transport arrangements for client itineraries.
- Coordinated with suppliers and service providers to confirm reservations and resolve booking changes.
- Responded to customer inquiries, providing clear guidance on destinations, schedules, and package options.
Online ESL Teacher
2 Years 6 Months- Delivered engaging online ESL lessons aligned with academy curriculum and learner proficiency levels.
- Assessed student speaking, listening, reading, and writing progress through ongoing evaluations.
- Adapted lesson plans to support diverse learning needs, pacing, and comprehension gaps.
- Integrated digital classroom tools to maintain interactive, organized virtual instruction.
Business Owner
2 Years 11 Months- Strengthened company reputation by consistently meeting or exceeding customer expectations with quality products and services.
- Optimized supply chain management, ensuring timely delivery of products and minimizing inventory costs.
- Pioneered customer feedback system, utilizing insights to refine products and services continually.
- Launched series of successful new products, conducting market research and adjusting offerings based on feedback.
Online Bookkeeper/ Quickbooks
1 Year 2 Months- Reconciled bank, credit card, and general ledger accounts to maintain balanced financial records.
- Prepared monthly journal entries and financial reports for review and decision-making.
- Reviewed transaction coding and corrected discrepancies to improve bookkeeping accuracy.
- Managed accounts payable and receivable workflows, ensuring accurate ledger updates and timely invoice processing.
Cruise Ship Waiter
5 Years 1 Month- Delivered attentive table service in assigned dining areas, ensuring timely courses and guest satisfaction.
- Coordinated with kitchen and bar teams to fulfill special dietary requests and modified meal orders accurately.
- Mentored junior waitstaff on service standards, menu knowledge, and dining room procedures.
- Maintained clean, organized stations while following strict sanitation and food safety protocols.
Waitress
2 Years 1 Month- Managed high-volume sections while prioritizing guest needs and service quality.
- Delivered attentive table service, ensuring order accuracy and timely food delivery.
- Coordinated with kitchen and bar staff to maintain smooth dining room flow.
- Trained new servers on POS use, menu knowledge, and guest service standards.
Beverage Server
1 Year 5 Months- Delivered beverage service across casino floors, bars, and banquet areas with consistent attention to guest preferences.
- Monitored tables and gaming areas to anticipate guest needs and replace drinks promptly.
- Coordinated drink orders accurately with bar and kitchen teams to maintain smooth service flow.
- Processed beverage transactions through POS systems while following cash-handling procedures.
Waitress
1 Year 4 Months- Recommended menu items and beverages to support sales and guest satisfaction.
- Resolved customer concerns professionally, preserving positive dining experiences.
- Processed payments accurately, balancing cash, card transactions, and check presentation.
- Completed opening, closing, and side work to keep service areas organized.
Education
Bachelor of Science - Tourism And Hospitality
- WG&A Apprenticeship by Experience Program (APEX), SuperFerry 15, Completed 2004
- Ticketing & Reservation Training, All Options Travel Agency, Completed 2003
- (OJT) Freight & Planning Dept , Philippine Airlines, Completed 2004
Certification
- Teaching English as a Foreign Language Course - 2026
- Basic Phlebotomy Training - 2023
- Basic Nursing Training - 2023
- Basic Intravenous Training - 2023
- Quickbooks Online Training - 2022
- General Virtual Assistant Training - 2022
- Online Bookkeeping Training - 2022
- Canva: Web & Digital Design Projects - 2022
- Excel for Accounting Training - 2022
Timeline
Business Owner
TARA Lakbay Tayo Travel Agency
09.2025 - CurrentRead More
Online ESL Teacher
Le Monica Language Academy
04.2024 - CurrentRead More
Business Owner
Francia's Beauty Shop
11.2023 - CurrentRead More
Online Bookkeeper/ Quickbooks
Digital Byte Financial Services
02.2022 - 04.2023Read More
Cruise Ship Waiter
Royal Caribbean International
06.2017 - 07.2022Read More
Waitress
Dallas Restaurant & Bar
05.2011 - 06.2013Read More
Beverage Server
Venetian Macau Resort Hotel
07.2007 - 12.2008Read More
Waitress
Chelsea Hotel Dubai
05.2005 - 09.2006Read More
Trinity University of Asia
Bachelor of Science from Tourism And Hospitality
Read More