Open To Work
Floreidel Cabaña
Sales Representative
Cebu City
Summary
Dedicated professional committed to delivering quality service and overcoming challenges through resilience and continuous learning. Built strong rapport quickly over the phone, utilizing persuasive techniques to engage potential clients and generate interest. Adapted effectively to diverse client needs and industry changes, supporting long-term organizational goals.
Overview
4
4
years of professional experience
Work History
Cold Caller
Isellforyou
11.2025 - 05.2026
- Conducted outbound calls to promote products and services, engaging potential customers effectively.
- Generated and qualified leads by assessing customer needs and interests, enhancing lead quality.
- Handled customer objections and inquiries to increase conversion opportunities.
- Managed customer objections and inquiries, creating pathways for increased conversion opportunities.
- Explained product features, pricing, and promotional offers clearly and professionally.
- Scheduled appointments and followed up with prospective clients.
- Maintained accurate customer records and updated CRM systems.
TELESALES (COMCAST)
RESULTS CX
05.2024 - 01.2026
- Conducted outbound and inbound sales calls to promote Comcast internet, TV, and phone service packages, enhancing customer awareness and engagement.
- Guided customers in selecting optimal plans tailored to their needs, preferences, and budget, improving customer satisfaction and retention.
- Upsold and cross-sold additional products such as premium channels, higher internet speeds, or bundle offers.
- Addressed customer inquiries and objections, ensuring a professional and customer-focused experience that fostered trust and loyalty.
LEAD GENERATION SPECIALIST
LEADGEN CORP
10.2022 - 01.2024
- Conducted outbound calls to engage potential customers and identify prospects for auto insurance quotes.
- Qualified leads by collecting key details including vehicle type, coverage needs, and current insurance status to enhance lead accuracy.
- Verify and update customer information in the CRM system accurately.
- Administered screening questions to assess eligibility for tailored insurance offers and discounts.
Education
BACHELOR OF SCIENCE - INFORMATION TECHNOLOGY
ASIAN COLLEGE OF TECHNOLOGY - INTERNATIONAL EDUCATIONAL FOUNDATION
Osmeña Blvd, Cebu City01-2023
SENIOR HIGH - (TVL) INFORMATION AND COMMUNICATION TECHNOLOGY
CITY CENTRAL NIGHT HIGH SCHOOL
Osmeña Blvd, Cebu City01-2020
Skills
Call management
Lead generation
CRM navigation
Objection handling
Sales reporting
Effective problem-solving
Multitasking ability
Good time management
Customer service orientation
Excellent communication skills
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
₱250/hr - ₱300/hrTimeline
Cold Caller
Isellforyou
11.2025 - 05.2026
TELESALES (COMCAST)
RESULTS CX
05.2024 - 01.2026
LEAD GENERATION SPECIALIST
LEADGEN CORP
10.2022 - 01.2024
SENIOR HIGH - (TVL) INFORMATION AND COMMUNICATION TECHNOLOGY
CITY CENTRAL NIGHT HIGH SCHOOL
BACHELOR OF SCIENCE - INFORMATION TECHNOLOGY
ASIAN COLLEGE OF TECHNOLOGY - INTERNATIONAL EDUCATIONAL FOUNDATION