Febe Joy Monteclaro
Cashier
Bacolod
Summary
Dynamic cashier with proven expertise at JGM Finance Corporation, excelling in cash handling and customer service. Recognized for enhancing customer satisfaction and loyalty through effective communication and problem resolution. Committed to accuracy in payment processing and maintaining a balanced cash drawer, ensuring seamless transactions and positive shopping experiences.
Overview
7
7
years of professional experience
Work History
Cashier/ Loan Staff
JGM Finance Corporation
01.2022 - 02.2026
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Delidragon Food Corporation
11.2018 - 01.2022
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
Negros Heritage Incorporation
09.2018 - 09.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Science -
West Negros University
Bacolod CityAssociate of Science -
Carlos Hilado Memorial State College
Bacolod City03-2011
Skills
Customer service
Cash handling
Customer assistance
Payment processing
Payment collection
POS systems
Time management skills
Customer service excellence
Work ethic and integrity
Team collaboration
Money handling
Cleaning and sanitizing
Attention to detail
Written and verbal communication
Cash handling and management
Timeline
Cashier/ Loan Staff
JGM Finance Corporation
01.2022 - 02.2026
Cashier
Delidragon Food Corporation
11.2018 - 01.2022
Cashier
Negros Heritage Incorporation
09.2018 - 09.2019
Bachelor of Science -
West Negros University
Associate of Science -
Carlos Hilado Memorial State College