Results-driven professional with 10 years of experience across diverse roles. Specialises in Microsoft Office Suite and CRM systems, ensuring detail-oriented and timely project delivery. Strong leadership and communication skills enhance teamwork and collaboration, driving organisational success.
Overview
10
10
years of professional experience
Work History
Cashier/Loan Processor
AIR CAVALIERS CREDIT COOPERATIVE
ALBAY - CITY OF LEGAZPI (CAPITAL), REGION V (BICOL REGION)
03.2023 - Current
Processed payments by cash, cheque, or card to complete transactions.
Maintained clean, tidy and organised checkout areas.
Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
Calculated and provided accurate change to customers after transactions.
Completed daily records updates to track sales and accurate payment totals.
Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
Assisted customers with product location and provided detailed information on store promotions.
Loan Processor and Treasury Assistant
SOUTH ASIALINK FINANCE CORPORATION
01.2021 - Current
Processed loans with keen attention to detail, ensuring accuracy in all information.
Managed money, vouchers, and transactions under pressure, consistently meeting expectations for accuracy and compliance.
Assisted in treasury operations, handling tasks with care and precision.
Maintained vigilance and trustworthiness in all monetary transactions, prioritising transparency and reliability.
Being trustworthy is the most important attitude one must possess, a company is most concerned about being transparent in the job.
Demonstrated reliability in all tasks, ensuring trust from colleagues and management.
Loan Officer
LIGHT MICROFINANCE INC.
01.2016 - 01.2021
Developed strong relationships with clients through effective communication.
Improved communication skills, enabling effective interactions and management of key tasks essential for my role.
Gained confidence in my work, inspiring a strong dedication to excellence in my job.
Developed focus and commitment, enhancing my ability to deliver on assigned tasks.
Education
BACHELOR OF ARTS - BROADCASTING
BICOL UNIVERSITY COLLEGE OF ARTS AND LETTERS
LEGAZPI CITY
01-2014
SECONDARY EDUCATION -
PAG-ASA NATIONAL HIGH SCHOOL
LEGAZPI CITY
01-2009
ELEMENTARY EDUCATION -
BIGAA ELEMENTARY SCHOOL
BIGAA, LEGAZPI CITY
01-2005
Skills
Cash handling
Transaction processing
Bank transactions
Customer service
Customer relationship management
Product knowledge
Microsoft Excel
Time management
Adaptability
Communication skills
Verbal communication
Customer relations
Custom
ERIBERTO C. BILOLO, Branch Manager, LIGHT MICROFINANCE INC., (0920) 962-8834
MARIA AILEEN CATUDIO, Product Specialist, SOUTH ASIALINK FINANCE CORP., (0915) 418-3310
Loan Clerk, Loan Processor, Notary Public at Merced School Employees Federal Credit UnionLoan Clerk, Loan Processor, Notary Public at Merced School Employees Federal Credit Union