Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Fatrik Butal

Executive Assistant
Davao City
Fatrik Butal

Summary

I am a hardworking Individual, with a high level of competence. I can easily adapt to a new environment more so of being resilient. Hence, I am very much excited to impart my knowledge and experience I gained through out the years of my professional life. Lastly, It would be a great challenge for me to bring myself into high level of profession.

Overview

5
years of professional experience
3
Languages

Work History

FILIVEST LAND INC

Sales Manager
08.2023 - 02.2024

Job overview

  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.

Torre Lorenzo Dev. Corp.

Property Consultant
04.2022 - 08.2023

Job overview

  • Prepared detailed reports that analyzed property features, location, market conditions, and financial data to support decision-making processes for clients.
  • Collaborated with legal teams to ensure compliance with relevant regulations during contract negotiations and transaction closures.
  • Managed property listings, ensuring accurate and up-to-date information for potential buyers.
  • Enhanced client satisfaction by providing personalized service and addressing individual needs.

VXI Global Holdings

Customer Support Specialist
03.2021 - 03.2022

Job overview

  • Monitored performance metrics regularly, identifying trends that indicated opportunities for process improvements or additional training needs within the team.
  • Coordinated communication efforts during critical incidents, keeping stakeholders informed of progress towards resolution and minimizing negative impact on customer relations.
  • Conducted regular training sessions for new team members, promoting best practices in customer support operations.
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.

Sutherland

Customer Sales and Service Expert
07.2020 - 02.2021

Job overview

  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Conducted product demonstrations to showcase features, benefits, and value propositions to potential customers.
  • Analyzed market trends and competitor offerings to identify opportunities for growth within targeted segments.
  • Worked closely with cross-functional teams to address complex client issues, demonstrating a commitment to providing exceptional service and maintaining long-term relationships.

Teleperformance

Subject Matter Expert
03.2019 - 06.2020

Job overview

  • Led instructional design efforts for high-impact training programs, resulting in enhanced workforce competencies.
  • Optimized subject matter content by conducting extensive research and incorporating industry trends.
  • Managed complex projects from inception through completion, delivering high-quality results within tight deadlines.
  • Presented findings at conferences and workshops, showcasing expertise and building credibility within the industry.

Education

Surigao Norte State University
Surigao City, Surigao Del Norte

Bachelor of Science from Marine Biology
04.2001

Skills

Strategic account development

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Interests

Movies, Beach and food

Timeline

Sales Manager

FILIVEST LAND INC
08.2023 - 02.2024

Property Consultant

Torre Lorenzo Dev. Corp.
04.2022 - 08.2023

Customer Support Specialist

VXI Global Holdings
03.2021 - 03.2022

Customer Sales and Service Expert

Sutherland
07.2020 - 02.2021

Subject Matter Expert

Teleperformance
03.2019 - 06.2020

Surigao Norte State University

Bachelor of Science from Marine Biology
04.2001
Fatrik ButalExecutive Assistant