Ezequiel David Biñas
Student
Pulilan, Bulacan
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. To seek part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
Technical Support Representative
Concentrix
Makati
09.2021 - 04.2023
- Used ticketing systems to manage and process support actions and requests.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
Owner/Operator
Maki Craze
Pulilan, Bulacan
06.2021 - 12.2021
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Prepared annual budgets with controls to prevent overages.
- Trained and motivated employees to perform daily business functions.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Full Welder
NW Steel
Pulilan, Bulacan
01.2021 - 04.2021
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Prepared welding equipment to perform advanced welding work.
- Fabricated shop parts directly from blueprints.
Education
High School Graduate -
St. Dominic Academy
Pulilan, Bulacan 06.2010 - 03.2014
Undergraduate - Information Technology
National University
Baliwag 08.2023 - Current
Undergraduate - Fine Arts
Far Eastern University
Nicanor Reyes Sr, Street, Sampaloc, Manila 06.2016 - 09.2018
Skills
Order fulfillment
Technical Support
Money handling abilities
Creative problem solving
Record keeping strengths
Welcoming and helpful attitude toward guests and other team members
Work both independently and with a team
Timeline
Undergraduate - Information Technology
National University
08.2023 - Current
Technical Support Representative
Concentrix
09.2021 - 04.2023
Owner/Operator
Maki Craze
06.2021 - 12.2021
Full Welder
NW Steel
01.2021 - 04.2021
Undergraduate - Fine Arts
Far Eastern University
06.2016 - 09.2018
High School Graduate -
St. Dominic Academy
06.2010 - 03.2014