Summary
Overview
Work History
Education
Skills
Timeline
References
Personal details
Generic
Evangeline Legarde

Evangeline Legarde

Cavite,CAV

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

15
15
years of professional experience

Work History

Account Manager/Sourcing Specialist

LMCMCC ELECTRONIC COMPONENTS TRADING OPC
05.2021 - 06.2025

I have hands-on experience as an Account Manager and Sourcing Specialist, handling both client relationships and supplier management to support smooth business operations. Attending various Expo for Electronics to find opportunities.

Fulfillment Assistant

Infuse Media llc
05.2019 - 03.2021

As a Fulfillment Assistant, I handle day-to-day communication with authors by answering emails and chats, ensuring their queries and concerns are addressed promptly and professionally. I am responsible for sending fulfilled services to Sales Representatives via email and providing accurate updates.

Account Manager/Data Analyst and Quality Assurance Team Manager

Cl1max Solution Corp
07.2017 - 04.2019

In my role, I actively assist clients in activating their trading accounts and provide clear guidance on the benefits of having an additional source of income or investment alongside their full-time jobs. I ensure that each client is well-informed and supported throughout the process. As part of my responsibilities in Quality Assurance, I review and listen to all sales recordings to ensure compliance with company standards. I make it a priority to verify that all employees are performing their duties in line with the company’s rules and regulations. In my capacity as a Data Analyst, I am responsible for maintaining and securing client data records, ensuring accuracy, confidentiality, and proper handling at all times.

Customer Service Representative/Technical Support Representative

Convergys Corp.
04.2014 - 05.2017

In my role, I provide front-line support for internet, phone, and cable service customers. I answer inquiries, troubleshoot technical issues, and guide customers through activation steps for their computer, cable, and phone services.

I assist clients with installations and offer step-by-step support to resolve computer-related problems. I handle and resolve account-related complaints, ensuring proper documentation and follow-up when needed. My goal is always to deliver a high level of customer satisfaction through efficient, empathetic, and solution-focused service.

Telesales Executive

Live2Sell Group of Companies
08.2011 - 04.2014

As a Telesales Executive, I assist individuals interested in returning to school by setting up appointments and guiding them through the enrollment process. I pre-qualify potential students to determine their eligibility for various educational programs and provide the necessary information to help them make informed decisions.

I also help prospective students complete their enrollment forms and seamlessly connect them with school advisers, especially for those enrolling in campus-based programs. My role requires strong communication skills, attention to detail, and the ability to guide callers with clarity and professionalism.

Dental Aid

PASAR CORP.
03.2010 - 03.2011

Send out notifications to employees regarding their scheduled dental check-ups. Conduct follow-ups for their appointments. Record patients’ dental procedures. Assist the dentist during all dental procedures. Clean and sterilize all tools used in dental operations.

Education

Elementary -

Relocation Elementary School
Isabel, Leyte
01.2000

College - undefined

University of Cebu Banilad Campus
01.2008

Highschool - undefined

Doane Baptist School
Isabel, Leyte
01.2004

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Customer relationship management (CRM)
  • Sourcing Specialist

Timeline

Account Manager/Sourcing Specialist

LMCMCC ELECTRONIC COMPONENTS TRADING OPC
05.2021 - 06.2025

Fulfillment Assistant

Infuse Media llc
05.2019 - 03.2021

Account Manager/Data Analyst and Quality Assurance Team Manager

Cl1max Solution Corp
07.2017 - 04.2019

Customer Service Representative/Technical Support Representative

Convergys Corp.
04.2014 - 05.2017

Telesales Executive

Live2Sell Group of Companies
08.2011 - 04.2014

Dental Aid

PASAR CORP.
03.2010 - 03.2011

College - undefined

University of Cebu Banilad Campus

Highschool - undefined

Doane Baptist School

Elementary -

Relocation Elementary School

References

  • Auggie Maranon, Trainer, 09277701103
  • Jordan Abenojar, Supervisor/Shift Manager, 0915357007
  • Ivy Remedio, Team Leader, 09086294879

Personal details


  • Religion: Roman Catholic
  • Date of Birth: 1987-12-29
  • Gender: Female
  • Nationality: Filipino
  • Marital Status: Married
Evangeline Legarde